Michaela Coke
Forest Grove,OR
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Subway. Skilled in cash handling and customer service, adept at fostering teamwork and collaboration. Achieved significant improvements in service speed and efficiency through effective time management and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Subway
North Plains, OR
11.2023 - 06.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Cashier
Market 32
Saratoga Springs, NY
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.q
- Closed the store
Cashier
Stewarts Shops
Saratoga Springs, NY
12.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Crew Member
McDonald's
Cassville, MO
09.2019 - 12.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
None - None
Southwest High School
Washburn, MOSkills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Food Preparation
- Patience and Empathy
- Cash Handling
Timeline
Sandwich Artist
Subway
11.2023 - 06.2024
Cashier
Market 32
06.2022 - 05.2023
Cashier
Stewarts Shops
12.2021 - 06.2022
Crew Member
McDonald's
09.2019 - 12.2019
None - None
Southwest High School