Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Hilkemeier

Boise,ID

Summary

Skilled Server/Bartender with a track record of delivering exceptional customer service and maintaining high order accuracy, demonstrated during tenures at Reef and Chili's Bar and Grill. Excelled in safe food handling and fostering positive guest interactions, significantly enhancing dining experiences. Trained new staff, showcasing leadership and a commitment to excellence.

Overview

11
11
years of professional experience

Work History

Server

Reef
Boise, ID
05.2023 - 11.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Addressed complaints to kitchen staff and served replacement items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.

Server/Bartender

Chilis's Bar and Grill
Meridian, ID
08.2013 - 02.2023
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Performed opening and closing duties including restocking supplies.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Education

High School Diploma -

Broken Bow High School
Broken Bow
05-2010

Some College (No Degree) - Early Childhood Education

Wayne State College
Wayne, NE

Skills

  • Safe food handling
  • Order accuracy
  • Dining customer service
  • Positive guest interactions
  • Exceptional customer service

Timeline

Server

Reef
05.2023 - 11.2024

Server/Bartender

Chilis's Bar and Grill
08.2013 - 02.2023

High School Diploma -

Broken Bow High School

Some College (No Degree) - Early Childhood Education

Wayne State College

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Michaela Hilkemeier