Michaela Morgan
Idaho Falls,ID
Summary
Driven Recruiting Specialist with background in full-cycle recruitment processes. Familiarity with various hiring platforms, applicant tracking systems and candidate sourcing tools. Possess strong interpersonal skills to build relationships with potential candidates and stakeholders. Previous work experience includes developing strategies to attract top talent, improving time-to-hire ratios, and contributing to overall organizational growth.
Overview
19
19
years of professional experience
Work History
Recruiting Specialist
Mountain View Hospital
01.2022 - Current
- Hired over 160 candidates to fill critical positions yearly.
- Collaborated with 24 to 35 hiring managers to assess staffing needs and define job requirements, ensuring alignment with organizational goals.
- Used various platforms and events, such as LinkedIn, Indeed, recruiting fairs, and networking events, to seek out ideal candidates.
- Prepared occupational classifications and job descriptions using analytics to effectively promote critical positions, attracting ideal candidates for 30 to 60 vacancies simultaneously.
- Make determinations of candidate qualifications, utilizing internal processes.
- Partnered with managers and HR to develop competitive offers, analyzing external market trends and internal equity to recommend merit and promotional increases.
Marketing Assistant Brand Manager
Melaleuca
01.2019 - 11.2023
- Identified market trends and strategies to uncover product line gaps addressing customer needs.
- Led product launches, overseeing tasks from concept through launch.
- Project Manager for Vitality for Life, EcoSence, and Revive Household goods product lines grossing millions in revenue.
- Coordinated cross-functional efforts to track project steps, ensuring accuracy and timely delivery of all deliverables.
- Worked directly with Forecasting and Purchasing to ensure inventory levels met customer demands and that plans for any overstock issues were in place to avoid scrap costs.
- Worked with our communications team to ensure targeted messaging was executed across all communications platforms.
Sales Specialist
Melaleuca
01.2014 - 01.2019
- Analyzed customer needs to tailor sales techniques for effective marketing of home security and related products.
- Cultivated client relationships through trust-building, open communication, and consistent follow-through.
Call Center Supervisor
Melaleuca
01.2011 - 01.2014
- Monitored call quality and provided targeted feedback to improve individual performance and address specific improvement areas.
- Trained team members on performance metrics and consumer behavior to enhance service delivery.
- Trained my team members on company policies and regulations.
- Tracked associate hours to ensure compliance with Fair Labor Standards Act.
Business Marketing Services Coordinator
Melaleuca
01.2010 - 01.2011
- Led cross-functional team from Audit, IT, Marketing, and Finance to ensure accurate, timely updates of employee website content.
- Implemented online resource for customers to access training information and facilitate communication within their organizations.
Business Development
Melaleuca
01.2007 - 01.2010
- Executed promotional plans and strategic action plans, tracking team efficiency rates to enhance quota achievement.
- Engaged in cross-departmental initiatives, improving organizational effectiveness in business development efforts.
- Managed escalated customer service issues using conflict management skills to ensure customer satisfaction.
Education
Bachelors - Business Administration (Finance)
Idaho State University
Pocatello, ID01.2005
Skills
- Recruitment optimization
- Candidate evaluation
- Recruitment analytics
- Talent sourcing
- Executive talent sourcing
- Recruitment management systems
- Professional networking
- University recruitment
- Time management
- Emotional intelligence (EI)
- Interpersonal communication strategies
- Cross-functional teamwork
- Project management with Asana
- Microsoft applications expertise
- Market research and reporting
- SharePoint document management
- Collaborative document creation
- Microsoft Teams collaboration
Affiliations
Idaho Falls Symphony Board of Directors 2023-Present
HIGHLIGHTS OF QUALIFICATIONS
Experienced Leader - Client Retention and Satisfaction - Collaboration Leader - Focus Group Leader - Consulting - Keen understanding of Policies and Procedures - Data Analysis - Productive Feedback - Process Improvement - Problem Solver - Resource Sourcing - Associate and Professional Development
References
Abby Todd, Communication Manager, Idaho National Laboratory
(208)604-2229
Brian Ziel, Communications Liaison, Idaho National Laboratory,
(208)521-5004
Timeline
Recruiting Specialist
Mountain View Hospital
01.2022 - Current
Marketing Assistant Brand Manager
Melaleuca
01.2019 - 11.2023
Sales Specialist
Melaleuca
01.2014 - 01.2019
Call Center Supervisor
Melaleuca
01.2011 - 01.2014
Business Marketing Services Coordinator
Melaleuca
01.2010 - 01.2011
Business Development
Melaleuca
01.2007 - 01.2010
Bachelors - Business Administration (Finance)
Idaho State University