Michaela O'Leary
Kansas City,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Bristol Seafood Steak + Social
2023.03 - 2023.08
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Inspected dishes and utensils for cleanliness.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Busser
Bristol Seafood Steak + Social
2021.06 - 2023.08
- Assisted customers with carry-out service.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
Education
High School Diploma -
Washington High School
Kansas City, KS05.2019
Skills
- Cleaning and sanitizing
- Cool Under Pressure
- Reliable and Responsible
- Food and Beverage Service
- Point of sale operation
- Order Accuracy
- Special Requests and Substitutions
- Food safety understanding
- Professional Appearance
- Wine service
- High Energy and Stamina
- Food Running
- Cash Handling
Timeline
Server
Bristol Seafood Steak + Social
2023.03 - 2023.08
Busser
Bristol Seafood Steak + Social
2021.06 - 2023.08
High School Diploma -
Washington High School
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