Michaela Richardson

Provide support to Nurses and Physicians. Coordinate patient transfers for higher levels of care. Manage scheduling for patient tests and surgical procedures. Perform newborn hearing screening. Maintain records.

• Analyzed production data and prepared reports for senior management.
• Reviewed work for quality and compliance with company standards and design specifications.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Evaluated employee performance and provided feedback and training as needed.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Negotiated loan terms and conditions with customers to secure best deal.
• Analyzed potential risks and evaluated loan products to identify suitable options for customers.
• Researched and updated industry knowledge on changing legislation and regulations.

• Negotiated loan terms and conditions with customers to secure best deal.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Researched and updated industry knowledge on changing legislation and regulations.
• Analyzed potential risks and evaluated loan products to identify suitable options for customers.
• Monitored pipelines to track and log status of loans.
• Evaluated loan requests and documents to verify accuracy and completeness.
• Developed and maintained relationships with customers, lenders and other third parties.

• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Participated in industry events and conferences to build relationships and gain market intelligence.
• Explained different types of loans pertaining to client situations.
• Identified opportunities to cross-sell and upsell loan products to customers.
• Monitored pipelines to track and log status of loans.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Negotiated loan terms and conditions with clients to maximize profitability.
• Assisted customers with completing loan applications and other paperwork.
• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Proactively identified solutions for customers experiencing credit issues.

• Obtained patient or family member authorizations for tests and procedures.
• Coordinated with other healthcare professionals to provide patients with comprehensive care.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
• Cleaned and set up rooms in preparation for patient appointments.
• Assisted patients with therapy exercises as specified by care team.
• Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
• Continuously monitored patients and reported changes to head nurses and physicians.
• Measured and fit crutches and canes, instructing patients on proper use of support devices.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.
• Disinfected tools, equipment and surfaces between patients.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Facilitated transfer of patients throughout medical facility and between departments.
• Took and recorded patients' vital signs, documenting in medical charts.
• Assisted with resuscitation, CPR, and emergency airway procedures.
• Supported office operations by expertly handling administrative needs.
• Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
• Inspected equipment for defects and completed basic repairs.
• Assisted in preparation and maintenance of patient charts, documenting all care given.

• Obtained patient or family member authorizations for tests and procedures.
• Coordinated with other healthcare professionals to provide patients with comprehensive care.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
• Cleaned and set up rooms in preparation for patient appointments.
• Assisted patients with therapy exercises as specified by care team.
• Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
• Measured and fit crutches and canes, instructing patients on proper use of support devices.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Disinfected tools, equipment and surfaces between patients.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Facilitated transfer of patients throughout medical facility and between departments.
• Took and recorded patients' vital signs, documenting in medical charts.
• Liaised between nurses, physicians, patients and visitors.
• Assisted with resuscitation, CPR, and emergency airway procedures.
• Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
• Supported office operations by expertly handling administrative needs.
• Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
• Assisted in preparation and maintenance of patient charts, documenting all care given.
• Inspected equipment for defects and completed basic repairs.
• Maintained accurate records of patient visits and treatments in patient medical files.
• Quickly responded to codes and cardiac monitor alarms.