Michaela Sander
Harrison
Summary
Dynamic and customer-focused professional with experience at Sofias Pizzeria, excelling in complaint resolution and dining area maintenance. Proven ability to enhance guest satisfaction through effective communication and time management. Skilled in accurate money handling and upselling, consistently delivering a positive dining experience while maintaining a calm demeanor under pressure.
Overview
3
3
years of professional experience
Work History
Waitress
Sofias Pizzeria
05.2022 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Babysitter
Robins Family
10.2024 - 01.2025
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Provided transportation for children's various activities.
Education
High School Diploma -
Harrison High School
Harrison, NY06-2025
Skills
- Dining area maintenance
- Accurate money handling
- Complaint resolution
- Item promotion
- Decision-making
- Check payment processing
- Customer service
- Greeting guests
- Time management
- Basic math
- Food running
- Upselling
Languages
Spanish
Limited Working
Timeline
Babysitter
Robins Family
10.2024 - 01.2025
Waitress
Sofias Pizzeria
05.2022 - Current
High School Diploma -
Harrison High School
Similar Profiles
Sarah MahonSarah Mahon
Bartender at Sofias TaqueriaBartender at Sofias Taqueria
Giovanna RiveraGiovanna Rivera
Waitress Trainee at SofiasWaitress Trainee at Sofias
Sawyer BillsSawyer Bills
Dishwasher at Sofias Greek BistroDishwasher at Sofias Greek Bistro