Summary
Overview
Work History
Skills
PROFESSIONAL REFERENCES
Timeline
Generic

MICHAELA SMITH

Commerce City,CO

Summary

Highly motivated and performance-driven professional seeking a long-term New Home Sales Consultant position with an established and growing builder. Looking for a company with a strong culture of quality, integrity, and commitment to associates and clients.

Overview

13
13
years of professional experience

Work History

Sales Consultant

Toll Brothers
03.2020 - Current
  • Experienced in sales with age-targeted and all-ages communities, including first-time buyers, move-up buyers, and legacy home buyers, frequently exceeding sales goals
  • Experienced in sales of single-family, townhomes, and paired homes sales
  • Launched a new community, including pre-sales operations, networking, setting up inventory of quick move-in homes
  • Recognized for being a very strong contributor to teams in every community, particularly for sales skills, networking, and building strong relationships with customers and colleagues
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase

New Home Sales Advisor

TRI Pointe Homes
09.2016 - 03.2020
  • Awarded 2018 MAME Sales Team of the Year
  • Achieved top 3 Sales for Denver division and exceeded community sales goals for 2017 and 2018
  • Completed Jeff Shore | 4:2 Formula Academy | Achieved 100% score on Secret Shopper
  • Achieved 95% Homeowner Satisfaction rating for 2019: Eliant surveys
  • Provided training to division sales team for effective customer follow-up utilizing Salesforce platform
  • Managed backlog by communicating weekly construction updates and milestones to homebuyers, and maintaining contract deadlines with realtors and lenders
  • Promoted builder and community through presentations to real estate offices to generate sales

New Home Sales Associate

Lennar
03.2015 - 09.2016
  • Experienced in age-targeted/active adult communities, single-family, and paired home products
  • Exceeded community sales goals by leading prospective homebuyers through sales demonstration, homesite selection, finishes selection
  • Negotiated sales, prepared and delivered sales contracts
  • Managed Buyer backlog of 40+ buyers with weekly communication about construction milestones, contract deadlines, and next steps
  • Competent in using CRM platforms, Excel, Word, Outlook

Store Manager

Starbucks Coffee Company
08.2012 - 08.2015
  • Grew top line sales by 6% - 8% YOY, while maintaining optimum food waste targets
  • Responsible for all operations in sales, including growing sales, managing loss, merchandising retail
  • Responsible for all hiring, oversight of training, and performance management for staff of 20 partners

Skills

  • Home sales expertise
  • Service excellence
  • Sales prospect nurturing
  • Streamlined backlog organization
  • Strong Communications Skills
  • Results-Oriented
  • Relationship Building
  • Proficient in Salesforce and other CRM platforms, JD Edwards Enterprise One, Excel, Word, Outlook

PROFESSIONAL REFERENCES

  • Joe Batal | Director of Sales & Marketing: Infinity Homes | (817) 875-5812 | domerjab@gmail.com
  • Tracy Schmidt | Area Sales Manager: Taylor Morrison | (720) 435-1717 |

Timeline

Sales Consultant

Toll Brothers
03.2020 - Current

New Home Sales Advisor

TRI Pointe Homes
09.2016 - 03.2020

New Home Sales Associate

Lennar
03.2015 - 09.2016

Store Manager

Starbucks Coffee Company
08.2012 - 08.2015

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