Michaelann White
Walpole,Massachusetts
Summary
Friendly and social server who is customer oriented and seeks optimal comfort and satisfaction for all customers . With two years experience, I am looking to further grow in a new atmosphere with customers and coworkers.
Overview
2
2
years of professional experience
Work History
Server
4th Wall Restaurant & Bar
Boston, MA
10.2023 - 01.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Server
Causeway Boston
Boston, MA
08.2022 - 10.2023
- Delivered food orders promptly and courteously.
- Provided exceptional service to high volume of daily customers.
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Server
Rock n Rye
Boston, MA
01.2022 - 10.2022
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Walpole High School
Walpole, MASkills
- Food Delivery
- Order Management
- Food Running
- Table Setting
- Safe Food Handling
- Guest Engagement
- Table Bussing
- High-Volume Dining
- Menu Knowledge
- POS Operation
- Order Accuracy
- Positive and Professional
References
*Dave Ferrando
General Manager
Causeway Boston
(203)214-3154
*Diky Melville
4th Wall Restaurant & Bar
General Manager
(617)694-9778
Timeline
Server
4th Wall Restaurant & Bar
10.2023 - 01.2024
Server
Causeway Boston
08.2022 - 10.2023
Server
Rock n Rye
01.2022 - 10.2022
High School Diploma -
Walpole High School
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