Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Anthony Duff

Summary

Technology Sales and Marketing Specialist with 4½ years of hands on experience driving business growth, optimizing operations, and delivering exceptional customer satisfaction. Proven expertise in IT support, strategic marketing, and cross-functional team leadership. Currently serving as Managing Director, responsible for overseeing all aspects of daily operations and business performance

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technology Sales & Marketing Specialist - Director

Barracks Trading Post
01.2021 - Current
  • Exceeded quarterly sales targets consistently, contributing significantly to overall company performance.
  • Generated valuable referrals from existing customers through proactive relationship management efforts.
  • Streamlined IT support processes for improved end-user satisfaction and reduced downtime.
  • Implemented CRM systems for improved lead tracking and follow-up processes, resulting in more efficient sales operations.
  • Boosted sales revenue by developing and implementing effective marketing strategies.
  • Set and achieved company defined sales goals.
  • Built relationships with customers and community to promote long term business growth.

Education

High School Diploma -

North Brunswick Township HighSchool
North Brunswick, NJ

Skills

  • Technology sales
  • Software Installation
  • Customer service and support
  • Social media management
  • Operations management
  • Social Media Marketing
  • Customer relationship management (CRM)
  • Technical Troubleshooting
  • Technical Support

Certification

  • IT Support Professional , IBM
  • Sales And CRM Overview, SalesForce

Timeline

Technology Sales & Marketing Specialist - Director

Barracks Trading Post
01.2021 - Current

High School Diploma -

North Brunswick Township HighSchool

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