Michael Kennedy
West Allis,WI
Summary
Focused professional bringing years of experience in day-to-day business operations by completing a wide array of duties. Critical thinker able to cultivate rapport to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Currently looking to expand my career by taking on new challenges, learn new trades and seeking growth by heading into other exciting directions.
Overview
13
13
years of professional experience
Work History
Operations Assistant
Great Lakes Dental, USA
Waukesha, WI
09.2021 - 05.2023
- Shipped all dental supplies and dental equipment to various U.S. Military bases across the country and overseas using FedEx Ship Manager
- Packed Supplies to meet shipping deadlines.
- Maintained health of dental x-ray equipment.
Assistant Project Coordinator
Sun Badger Solar
Milwaukee, WI
09.2020 - 03.2021
- Promote high level of customer service through weekly communication between customers and subcontractors.
- Complete all daily administrative tasks, including responding to emails, filing paperwork and maintaining project management software promptly.
- Assist with various aspects of the project, which include filing for permits with jurisdiction, submitting incentive applications and scheduling site surveys under the Project Manager's supervision.
Promoted to Operations Manager
Great Lakes Dental, USA
Waukesha, WI
03.2016 - 05.2020
- Managed in-house and remote Dental staff, human resources, accounts payable/receivable and logistics for sub-contracted Military Health Readiness events.
- Worked with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Operations Specialist
Great Lakes Dental, USA
Wauwatosa, WI
05.2010 - 03.2016
- Managed accounts payable and receivable using Quickbooks software.
- Worked with Contractor Credentialing Department to maintain all practitioners with updated and current profile information (LIC, CPR, PLI, DEA).
- Assisted senior leadership by processing travel expense reimbursement documents, while ensuring timely completion using MBO Systems.
- Reviewed referral candidates and contacted qualified individuals to request applications.
Skills
- Office Management
- Remote Office Management
- Payroll / Quickbooks
- Logistics
- Staffing / Recruiting
- Customer Service
- FedEx Ship Manager
- Warehouse Operations
- Inventory Management
Timeline
Operations Assistant
Great Lakes Dental, USA
09.2021 - 05.2023
Assistant Project Coordinator
Sun Badger Solar
09.2020 - 03.2021
Promoted to Operations Manager
Great Lakes Dental, USA
03.2016 - 05.2020
Operations Specialist
Great Lakes Dental, USA
05.2010 - 03.2016