Michael J. Spena
Trafford,PA
Summary
Hardworking and enthusiastic individual trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
4
4
years of professional experience
Work History
Active Member
Pi Kappa Alpha International Fraternity
2023.04 - Current
Curbside Clerk
Giant Eagle
2021.08 - 2022.08
- Handled customer service issues which I would either resolve myself, or relay directly to upper management
- Effectively communicated with patrons to ensure maximum satisfaction when completing orders
- Operated computer systems to systematically organize and store orders
Volunteer
Miracle Mile
2021.09 - 2022.07
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Cook
Pasqualino's Osteria
2020.01 - 2021.07
- Communicated with coworkers to ensure maximum kitchen efficiency
- Gained experience working under pressure due to understaffed & busy shifts
- Trusted to perform closing duties with no managerial supervision
- Multitasked by handling several projects simultaneously
Education
Bachelor of Science - Finance
Penn State Smeal College of Business University Park
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Penn-Trafford Highschool
Skills
- Guest Inquiries
- Goals and Performance
- Equipment Operation
- Staff Training
- Handling Payments
Interests
Golf, Weightlifting, Travel
Timeline
Active Member
Pi Kappa Alpha International Fraternity
2023.04 - Current
Volunteer
Miracle Mile
2021.09 - 2022.07
Curbside Clerk
Giant Eagle
2021.08 - 2022.08
Cook
Pasqualino's Osteria
2020.01 - 2021.07
Bachelor of Science - Finance
Penn State Smeal College of Business University Park
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Penn-Trafford Highschool
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