MICHAEL K. KELEMEN
Nazareth,Pennsylvania
Summary
I'm a dedicated professional employee with excellent communication, time management, and computer skills. Experienced and specializing in automotive damage. Adept in estimating, negotiating and documenting damages for appraisals.
Overview
31
31
years of professional experience
Work History
Estimatics Appraiser
State Farm Insurance
Bloomington, Illinois
03.2023 - Current
- Appraising collision damages onsite and virtually
- Assisting peers with claims
- Licensed in multiple states.
Control Expert
El Segundo, California
08.2022 - 03.2023
- Reviewing damage estimates received
- Damages include, auto commercial and recreational
- Obtaining agreed price with repair facilities
- Licensed in multiple states.
Auto Material Damage Adjuster
Erie Insurance Group
Erie, Pennsylvania
11.2021 - 07.2022
- Appraising in person collision damages
- Arranging and monitoring rental
- Settling total losses with vehicle owners
- Licensed in multiple states.
Virtual Auto Technical Adjuster
Allstate Insurance
Northfield Township, Illinois
01.2021 - 06.2021
- Apprising collision damages via Virtual Assist program
- Settling total losses with vehicle owners
- Licensed in multiple states.
Field APD Adjuster / Re-inspector
Farmers Insurance Group
King of Prussia, Pennsylvania
01.2008 - 01.2020
- Appraising collision damages
- Arranging and monitoring rental
- Settling total losses with vehicle owners
- Re-inspecting appraisals from Farmers direct repair shops
- Insurance Institute of America Certified
- Training new hire field staff.
Collision Center Manager
Key Pontiac
Bethlehem, Pennsylvania
02.2008 - 07.2008
- Appraising collision damages
- Opening and closing repair orders
- Coordinating payroll
- Arranging rental vehicles for customers.
Auto Damage Appraiser
Rothrock
Allentown, Pennsylvania
01.2005 - 01.2008
- Manager of Erie DRP
- Appraising collision damages
- Received 'Star Employee' award for customer service.
Auto Damage Appraiser
True 2 Form
Bath, Pennsylvania
01.2004 - 01.2005
- Appraising collision damages
- Ordering parts and closing repair orders
- DRP knowledgeable.
Auto Damage Appraiser / Assistant Manager
Amwell Auto Body
Hillsborough, New Jersey
01.2000 - 01.2003
- Appraising collision damages
- Assisting employees and customers
- Ordering parts and materials
- Handling incoming parts and returns.
Auto Body Technician
Piscataway Auto Body
Piscataway, New Jersey
01.1993 - 01.2000
- Frame/unibody realignment and replacement
- Repairing body damage
- Windshield replacement
- Air condition certification.
Education
Skills
- Communication
- Negotiation
- Time management
- Relationship building
- Problem-solving
- Teamwork / Collaboration
- Professional Demeanor
- Word
- Excel
Timeline
Estimatics Appraiser
State Farm Insurance
03.2023 - Current
Control Expert
08.2022 - 03.2023
Auto Material Damage Adjuster
Erie Insurance Group
11.2021 - 07.2022
Virtual Auto Technical Adjuster
Allstate Insurance
01.2021 - 06.2021
Collision Center Manager
Key Pontiac
02.2008 - 07.2008
Field APD Adjuster / Re-inspector
Farmers Insurance Group
01.2008 - 01.2020
Auto Damage Appraiser
Rothrock
01.2005 - 01.2008
Auto Damage Appraiser
True 2 Form
01.2004 - 01.2005
Auto Damage Appraiser / Assistant Manager
Amwell Auto Body
01.2000 - 01.2003
Auto Body Technician
Piscataway Auto Body
01.1993 - 01.2000
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