Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael "Keegan" Judd

Knoxville,TN

Summary

Experienced and reliable professional with a strong background in retail and customer service, possessing 5 years of industry experience. Spent four years in middle management, effectively supervising teams and managing financial transactions. Dedicated two years to honing skills in inventory management. Committed to achieving set targets and team objectives, consistently delivering successful results. Known for personable and professional communication style, excels in building rapport with others.

Overview

9
9
years of professional experience

Work History

Inventory Specialist (Lateral Promotion)

Walgreens
06.2022 - 10.2024
  • Performed data entry into handheld device and completed proper paperwork; recording receiving information, shortages, and discrepancies to keep records current and accurate
  • Filed hard copy documentation of receiving records accurately for specified duration and removed old files to be shredded in accordance with company policies
  • Completed stock inventories to identify and address issues negatively impacting controls
  • Leader for physical inventory counts on high risk departments each month and total store inventory on a yearly basis
  • Developed and implemented strategies to keep overstock merchandise organized and reduce excess inventory
  • Leader in processing of new inventory rotation and disposal of outdated items to keep products fresh
  • Updated merchandise pricing to match new values and special promotional rates

Shift Lead

Walgreens
02.2020 - 06.2022
  • Kept employees operating productively and working on task to meet business and customer needs based on senior management's priorities
  • Completed store opening and closing procedures; including counting money and creating deposit drops
  • Trained new employees and delegated daily tasks and responsibilities
  • Enforced company policies and regulations with employees
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction

Retail Associate/Landscape Laborer

Impromptu Home And Gardens
05.2018 - 02.2020
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Create eye catching displays to demonstrate to customers the possibilities of our merchandise
  • Communicated accurate information about promotions, customer programs and products
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products
  • Went on service calls to customers home to install new products or ensure products work correctly

Server

Cracker Barrel
06.2015 - 10.2017
  • Explained menu items and upsell based on promotion at the time
  • Worked with POS system to place orders and manage bills
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Bussed and reset tables to keep dining room and work areas clean
  • Served food and beverages promptly with focused attention to customer needs
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff

Education

Associate of Science - General Business

Hiwassee College
Madisonville, TN
05-2016

Skills

  • Organization
  • Attention to Detail
  • Customer Service
  • Inventory Control
  • Creative Problem Solving
  • Cash Handling
  • Positive Outlook
  • Growth Oriented

Timeline

Inventory Specialist (Lateral Promotion)

Walgreens
06.2022 - 10.2024

Shift Lead

Walgreens
02.2020 - 06.2022

Retail Associate/Landscape Laborer

Impromptu Home And Gardens
05.2018 - 02.2020

Server

Cracker Barrel
06.2015 - 10.2017

Associate of Science - General Business

Hiwassee College

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Michael "Keegan" Judd