Open To Work
Michaella Coombs
Lenexa
Work Preference
Summary
Sales coordinator with nine years of experience in client relationship management and problem-solving. Expertise in staff training and strategic pricing development to enhance customer loyalty and drive revenue growth. Focused on optimizing sales outcomes and improving customer experiences through proven strategies.
Overview
22
22
years of professional experience
Work History
CSR, Sales/Pricing Coordinator
Scavuzzo's Foodservice
Kansas City
04.2017 - 06.2026
- Enhanced customer satisfaction by effectively resolving complaints and providing knowledgeable service.
- Cultivated strong customer relationships, fostering loyalty and encouraging repeat business.
- Processed orders accurately using point-of-sale systems, ensuring efficient transactions.
- Managed returns and exchanges per company guidelines, ensuring customer satisfaction and retention.
- Trained incoming staff on customer service protocols for seamless integration into the team.
- Identified upselling opportunities through customer needs analysis, enhancing sales potential.
- Developed strategic pricing aligned with market trends to optimize sales performance.
- Collaborated with sales teams to analyze profit margins and adjust product offerings.
Healthcare Account Executive
Sysco Foodservice of Kansas City, Inc.
Olathe
03.2004 - 09.2016
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Analyzed market trends to identify potential growth opportunities.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Attended networking events to build relationships with potential customers.
- Presented new product offerings to enhance customer menu options.
Education
Associate of Applied Science - Business
Platte College
Overland Park05-1984
Skills
- Sales transaction systems
- Order management processes
- Inventory management
- Upselling strategies
- Client relationship management
- Contract negotiation skills
- Market insights analysis
- Sales training
- Excel expertise and skills
- Microsoft Office proficiency
- Solution-oriented problem solving
- Time efficiency skills
- Teamwork and collaboration
- Diplomatic communication
- Communication proficiency
Affiliations
- Company Coordinator of Foodshow, company functions, overnight accommodations. Work with volunteer groups & churches.
Timeline
CSR, Sales/Pricing Coordinator
Scavuzzo's Foodservice
04.2017 - 06.2026
Healthcare Account Executive
Sysco Foodservice of Kansas City, Inc.
03.2004 - 09.2016
Associate of Applied Science - Business
Platte College