Michaella Deliguin

• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
• Scheduled team members for shifts based on business needs and customer demand.
• Monitored employee performance to ensure compliance with company policies and procedures.
• Assisted in resolving escalated customer service issues in a timely manner.

Trainer

• Documented all training activities including attendance records, feedback forms, surveys.
• Provided feedback on employee performance based on observed results during training sessions.
• Maintained up-to-date records of trainee progress and provided regular updates to management team.
• Provided constructive feedback and positive reinforcement to keep trainees motivated.

Director of Late Night Events and Team bonding Coordinator

• Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
• Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
• Provided on-site support during the day of the event including problem solving if necessary.
• Developed event themes and concepts to ensure successful execution of events.
• Organized team activities such as group meals or outings to encourage team bonding.
• Initiated team bonding activities with the aim of creating positive team morale.

• Provided customer service support to ensure satisfaction.
• Collaborated with team members to maximize productivity and efficiency.
• Assisted customers with product selection and ordering process.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

• Processed student loan applications, including calculating repayment amounts and issuing disbursement checks.
• Provided guidance to students regarding their individual financial aid packages and payment plans.
• Utilized computer software programs to manage large volumes of data related to student accounts and financial aid awards.
• Performed administrative tasks such as filing paperwork, scanning documents into electronic systems, answering phones.

• Assessed students' abilities, identified learning needs and set appropriate learning goals.
• Assisted with the preparation of examinations.
• Corrected errors in grammar, spelling and punctuation during lessons.
• Monitored student progress by administering regular tests and providing feedback on their performance.