MIchaella Schmitt
Joliet,IL
Summary
Proven Direct Support Professional with a track record of compassionate caregiving and efficient medication administration at Sevita. Excelled in creating safe, supportive environments, achieving high client satisfaction. Skilled in housekeeping and fostering significant improvements in client wellness and safety. Demonstrates a commitment to excellence and a results-driven approach, enhancing client experiences and operational efficiency. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
Sevita
04.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Online Personal Shopper
Walmart
01.2022 - 02.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
CAP 2 Associate
Walmart
01.2019 - 01.2022
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.
- Contributed to positive customer experiences with friendly, attentive service during busy shifts.
Apparel Associate
Walmart
08.2016 - 01.2019
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
Cafe Associate
Speedway Cafe
11.2015 - 08.2016
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
High School Diploma -
Joliet Central High School
Joliet, IL05.2014
Skills
- Client Support
- Compassionate Caregiving
- Medication Administration
- Housekeeping tasks
- First aid and safety
- Behavior redirection
Timeline
Direct Support Professional
Sevita
04.2024 - Current
Online Personal Shopper
Walmart
01.2022 - 02.2024
CAP 2 Associate
Walmart
01.2019 - 01.2022
Apparel Associate
Walmart
08.2016 - 01.2019
Cafe Associate
Speedway Cafe
11.2015 - 08.2016
High School Diploma -
Joliet Central High School