Michaelle Householder
Deatsville,AL
Summary
Results-driven professional known for strong multitasking and problem-solving skills in the dental front office. Experienced in managing patient records and handling financial transactions, ready to support effective service delivery and enhance patient satisfaction.
Overview
26
26
years of professional experience
Work History
Dental Front Office Coordinator
Montgomery Dentistry
Montgomery, AL
03.2000 - 01.2026
- Scheduled appointments and coordinated patient flow for optimal service delivery.
- Greeted patients warmly and managed check-in processes efficiently.
- Maintained patient records accurately within the dental management software system.
- Assisted in financial transactions, including processing payments and billing inquiries.
- Reviewed and updated patient records for accuracy, enhancing data integrity.
- Managed patient accounts by verifying insurance benefits and submitting claims, facilitating timely reimbursement.
- Processed payments and balanced daily accounts receivable, ensuring accurate financial records.
- Answered incoming calls from patients regarding insurance coverage or billing inquiries.
- Created detailed correspondence to be sent out to patients regarding treatment plans or payment due dates.
- Provided administrative support such as filing patient charts, ordering office supplies, and updating patient information in the database.
Education
Medical Administration Specialist
United States Air Force
Andrews Air Force Base, MD 07.1988 - 05.1993
High School Diploma -
Iroquois High School
Elma, NYSkills
- Patient scheduling
- Insurance claims processing
- Record management
- Payment processing
- Attention to detail
- Effective communication
- Problem solving
- Appointment confirmation
- Treatment Planning
- Insurance verification
- Phone and email etiquette
- Office opening and closing
- Adept at multi-line phones
- Excellent multitasking capability
- Documentation and recordkeeping
- Dental Procedures Understanding
Certification
Dentrix Dental Software
Accomplishments
United States Air Force -Honorable Discharge/Disabled Veteran
Affiliations
Volunteer - Lightwood Fire Department -Engineer/Rescue/Treasurer
Timeline
Dental Front Office Coordinator
Montgomery Dentistry
03.2000 - 01.2026
Medical Administration Specialist
United States Air Force
07.1988 - 05.1993
High School Diploma -
Iroquois High School