Michael Olexa
Anchorage,AK
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Administrative Sales Support
OptiStaffing
01.2024 - Current
- Managed client databases to ensure accurate record-keeping and timely follow-up on potential leads.
- Maintained payroll and invoices
- Ensured all onboarding documents and IDs were all good
- Job sourcing
- Data entry
- Schedule appointments and interviews
- Create new hire packets for new clients
- Track new/current employees for 39 different companies
- Assisted in finding companies temporary employees
Recreation Assistant
JBER Outdoor Recreation
05.2022 - 12.2023
- Help customers load/unload tables, chairs, and other outdoor equipment into cars/trailers.
- Load and unload trailers onto vehicles.
- Demonstrate operations on rental equipment.
- Regular maintenance on rental items.
- Rental counter POS.
- RV Storage.
- Managed class and trip rosters and notified waitlist of cancellations.
- Walkthrough on RV rentals. (Motorhome and Tow Behind)
Online Grocery Pickup Associate
Walmart
02.2021 - 05.2022
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Enhanced the online shopping experience for customers with timely order processing and communication.
Education
High School Diploma -
Bartlett High School
Anchorage, AK05.2023
Skills
- Scheduling Appointments
- Time Management
- Client Relations
- Customer Service
- Conflict Resolution
- Multitasking
- Recordkeeping
Certifications
- Adult/Child CPR/AED (Expires 9-26-2025)
- Student Pilot License
Timeline
Administrative Sales Support
OptiStaffing
01.2024 - Current
Recreation Assistant
JBER Outdoor Recreation
05.2022 - 12.2023
Online Grocery Pickup Associate
Walmart
02.2021 - 05.2022
High School Diploma -
Bartlett High School