Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Steve Rico-Ortega

Watsonville,CA

Summary

Dynamic Kitchen Supervisor at Kelly’s Deli with a proven track record in operations management and exceptional customer service while handling up to 10 orders at a time. Expert in inventory control and health code compliance, ensuring top-quality food presentation. Highly social and adept at fostering customer satisfaction, consistently achieving high sales through effective communication and relationship-building.

Overview

4
4
years of professional experience

Work History

Kitchen Supervisor

Kelly’s Deli
Soquel, CA
11.2024 - 04.2026

I supervised, cleaned, cooked, managed, and served food with efficiency. This role involved me speaking with customers and making sure they were satisfied with the food and its quality. If not, I would offer remakes of unsatisfactory item. I would also oversee grill, stove, and cleaned equipment after every shift.

Sales Associate

Cruz Car Wash
Soquel, CA
04.2022 - 11.2024

This role involved me connecting and being heavily social with customers while meeting their needs. It was also commission based role where I made a percentage on high ticket items.

(Waxes, Hand washes, or any upsell from basic washes) this was achieved without being the typical pushy salesman.

Education

High School Diploma -

Pacific Coast Charter
Watsonville CA

Skills

Inventory control

Operations management

Food presentation

Kitchen organization

Health code compliance

Extremely Social

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Kitchen Supervisor

Kelly’s Deli
11.2024 - 04.2026

Sales Associate

Cruz Car Wash
04.2022 - 11.2024

High School Diploma -

Pacific Coast Charter
Michael Steve Rico-Ortega