Experienced counseling and re-entry services professional with 20+ years of experience in substance abuse treatment, Client support, and community-based programs. Skilled in developing treatment plans, coordinating services, conducting client assessment, and building strong relationships with colleagues and community partners.
Work History
Re-entry Services Coordinator
2 Years 10 Months
Helping Arms Inc. | Trenton, New Jersey | 01.2024 - Current
Coordinated services at correctional facilities across New Jersey and collaborated with NJ LEAD to enhance community reintegration outcomes.
Interview institutional counselors and screen returning citizens for housing, employment and supportive services.
Established connections with clients to facilitate access to essential services. with local resources to strengthen service access.
Supported clients in developing personalized re-entry plans to ensure smoother transitions.
Managed client intake and referral records for Helping Arms Community Support Services.
Scheduled appointments and follow-up calls for Helping Arms case management team.
Resolved customer complaints in a timely manner while upholding company standards.
Ensured compliance with company policies and procedures related to project management activities.
Case Manager
1 Year 9 Months
Helping Arms Inc | Trenton, New Jersey | 04.2022 - 01.2024
Managed a caseload of 25 housing clients including eight ICRP participants
Collect rent
conduct wellness checks and maintained documentation.
House Manager
1 Year 8 Months
Real House | Montclair, New Jersey | 04.2019 - 12.2020
Oversaw drug court clients in transitional housing.
Facilitated groups
Conducted searches and urinalysis and monitored IOP attendance.
Operations Counselor
1 Year 3 Months
Urban Renewal | Newark, New Jersey | 11.2015 - 02.2017
Prepared incident reports and head counts
Conduct room and security inspections
Intake orientations and crisis interventions.
Counselor
3 Years 5 Months
Rescue Mission | Trenton, New Jersey | 06.2012 - 11.2015
Connect individuals with appropriate referrals and support.
Education
GED
Elizabeth High School | Elizabeth, NJ | 06-1981
Skills
Re-entry Services
Drug Court/Probation/Parole
Substance Abuse Counseling
Client Screening
Urinalysis Testing
Treatment Planning
Life Skills Coaching
Case Management
Staff Supervision
Accomplishments
Community activist, city of Elizabeth; Boys and Girls Board Member (1995-1997); CMI Board Member (1996-1999) City of Elizabeth Welfare Board Member (1996); Wardlaw-Hartridge Prep Junior Varsity Head Coach (1992-1993).