Michael Z. Hesters
Villa Rica,GA
Summary
Results-driven commercial professional prepared to leverage extensive experience in managing commercial accounts and client engagement. Known for strong focus on team collaboration and consistently achieving desired outcomes. Possesses key skills in relationship-building, negotiation, and problem-solving, with flexible approach to dynamic business environments.
Overview
9
9
years of professional experience
Work History
Commercial Account Executive
Northwest Exterminating
02.2023 - Current
- Orchestrated and worked with teams to maximize impact.
- Delivered comprehensive product presentations to potential clients, resulting in increased lead conversion rates.
- Regularly exceeded sales targets through diligent prospecting efforts combined with excellent negotiation skills.
- Identified new markets for expansion by conducting research on emerging industries and competition analysis.
- Maintain and grow my portfolio of property management groups
- Provide learning opportunities for existing customers as well as prepare presentations for potential customers
Commercial Account Executive
Rentokil
09.2020 - 02.2023
- Maintain a level of customer service that BugOut is known for.
- Create new lead opportunities within current customer base.
- Business-to-business lead building.
- Identifying pest related problems, and offering solutions that will eliminate the problems.
- Build realtor, and builder relations to expand business through new developments, and real estate transactions.
- Collaborated with team members to drive sales initiatives and close high-value deals consistently.
- Articulated intricate cloud technologies and big data in easy-to-understand terminology.
Home Inspector
Future Services Inc.
08.2019 - 08.2020
- invite new homeowners into the Future Family, and educate them on the services they have with their new construction purchase.
- maintain existing accounts, and continue to offer solutions to further solve pest related issues.
- provide inspections, and state issued inspection letters for wood destroying organisms (WDO).
Sales Representative
Bug Busters USA
07.2018 - 08.2019
- Resdidential sales
- Commercial bidding (municipalities, property groups, HOA Communites)
- Expanded customer base through cold calling, networking, and relationship building.
- Trade shows & Conventions
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Lead generation through existing, and new customers
HVAC Technician
CMS Mechanical Services
12.2015 - 08.2018
- Commercial HVAC repair
- Commercial install of HVAC related equipment
- HVAC maintenance on corporate accounts (Starbucks, dollar general, Kohls, Ross, O’Charley’s, AMC Theaters)
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
Education
HVAC Certification/EPA License - Residential/commercial HVAC
Luares Technical College
Atlanta, GA05.2014
High School Diploma -
Chapel Hill High School
Douglasville, GA05.2008
Skills
- Lead generation
- Sales solutions
- Customer training
- Payment collecting
- Sales Forecasting
- Realtor/builder relations
- New hire training
- Ability to remove “sales stigma” and allow a person-to-person conversation to take place
- Account management
- Client acquisition
- Cold calling
- Performance tracking
- Territory management
- Proposal writing
Timeline
Commercial Account Executive
Northwest Exterminating
02.2023 - Current
Commercial Account Executive
Rentokil
09.2020 - 02.2023
Home Inspector
Future Services Inc.
08.2019 - 08.2020
Sales Representative
Bug Busters USA
07.2018 - 08.2019
HVAC Technician
CMS Mechanical Services
12.2015 - 08.2018
High School Diploma -
Chapel Hill High School
HVAC Certification/EPA License - Residential/commercial HVAC
Luares Technical College
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