Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaia Fluellen

Montgomery,AL

Summary

Dynamic and results-driven professional with experience at FedEx, excelling in warehouse safety and problem-solving. Proven ability to enhance package handling efficiency and reduce damage rates through meticulous attention to detail. Strong team collaborator, adept at thriving in fast-paced environments while maintaining high standards of quality and productivity.

Overview

7
7
years of professional experience

Work History

Package Handler

FedEx
08.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Strength and Conditioning Coach Intern

Stillman College
09.2020 - 05.2021
  • Enhanced athletic performance by incorporating mental skills training into individualized workout plans.
  • Provided guidance on injury prevention strategies such as dynamic stretching routines or foam rolling exercises.
  • Organized practice schedules and coordinated facility use for efficient time management.
  • Implemented recovery protocols after practices or competitions, aiding in faster muscle recuperation.
  • Supported athletes in achieving both short and long-term goals by offering consistent feedback, encouragement, and constructive criticism during training sessions.
  • Educated athletes about proper nutrition habits to support their training goals and enhance overall health.
  • Assisted head coach in developing personalized training plans for athletes, resulting in improved overall team performance.
  • Prevented injuries by teaching proper exercise techniques and emphasizing the importance of warm-ups and cooldowns.
  • Helped athletes set, pursue and attain individual and team goals.
  • Promoted culture of dedication and hard work.

Manager

Pizza Hut
05.2019 - 07.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Receptionist

Dimensions by Jiteh
05.2018 - 09.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.

Education

Bachelor Of Kinesiology - Human Performance

Stillman Colleg
Tuscaloosa, AL
04.2021

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Adaptable to change
  • Loading and unloading
  • Willing to learn
  • Problem-solving
  • Attention to detail
  • Physical strength and stamina

Timeline

Package Handler

FedEx
08.2024 - Current

Strength and Conditioning Coach Intern

Stillman College
09.2020 - 05.2021

Manager

Pizza Hut
05.2019 - 07.2020

Receptionist

Dimensions by Jiteh
05.2018 - 09.2018

Bachelor Of Kinesiology - Human Performance

Stillman Colleg

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Michaia Fluellen