Michal Chojnowski
32BJ SEIU UNION | Pan Am Equities Residential Buildings
New York
2
Languages
15
years of professional experience
Professional Doorman/Concierge with extensive luxury residential experience in New York City. Experienced in resident and guest service, building security, front desk operations, BuildingLink, CCTV monitoring, package management, fire and safety procedures, and responding to resident needs. Current 32BJ SEIU union doorman/concierge with a strong record of dependable, professional service.
Work History
Doorman / Concierge
3 Years 9 Months- Welcome residents, guests, brokers, and visitors while providing professional front-desk and lobby service.
- Monitor building security systems, concierge station monitors, fire alarm panel, fire exit alarms, and related safety equipment; report irregularities to management.
- Read and update shift logs and monitor the BuildingLink dashboard, Outlook email, and daily building calendar.
- Control and account for keys, broker keys, and key lock boxes at the front desk.
- Maintain package-room and fire-brigade-board information and keep lobby and concierge areas organized.
- Assist residents and building staff with daily requests while maintaining a professional and secure environment.
Doorman
7 Years 5 Months- Greeted residents and guests courteously, opened doors, and provided prompt assistance.
- Issued and accepted keys and maintained accurate reports and building records.
- Observed activity on the premises and reported irregularities to help maintain building security.
- Logged package deliveries and notified residents for pickup.
- Responded to resident complaints, questions, and concerns and followed up on building issues.
- Answered lobby calls professionally and provided directions and building information.
- Responded promptly to guest requests and assisted with building evacuations during emergencies.
- Performed minor fixes and helped maintain safe, secure doorways and common areas.
Houseman
1 Month- Maintained cleanliness of the building and property and kept entryway glass clean and polished for a professional presentation.
Busboy
1 Month- Transported dirty utensils, dishes, and trays to the kitchen to support efficient service.
- Collected trash, cleaned spills, and cleared trays to maintain clean customer areas.
- Monitored departing guests and cleared tables promptly for incoming patrons.
Kitchen Helper
1 Month- Cleaned and organized kitchen stations to support team efficiency.
- Followed supervisor instructions carefully and completed tasks on time.
- Washed and restacked dishware, utensils, and glassware to keep the kitchen ready for service.
Salesclerk
1 Year- Assisted customers in finding merchandise and provided friendly service.
- Organized and replenished merchandise and maintained attractive displays.
- Kept checkout areas clean and organized and processed payments and returns accurately.
Education
High School
Skills
Doorman & Concierge Services
Resident & Guest Relations
Front Desk Operations
BuildingLink
CCTV & Security Monitoring
Package Management
Key Control
Fire & Safety Procedures
LANGUAGES
Polish: Native
English: C1, Advanced
Timeline
Doorman / Concierge
32BJ SEIU UNION | Pan Am Equities Residential Buildings
11.2022 - CurrentRead More
Doorman
Black Diamond / Equity Residential
06.2015 - 11.2022Read More
Houseman
The Excelsior Hotel
03.2014 - 04.2014Read More
Busboy
Teresa's Restaurant
03.2013 - 04.2013Read More
Kitchen Helper
The National Arts Club
02.2013 - 03.2013Read More
Salesclerk
Cute Souvenirs (Gift Shop)
05.2011 - 05.2012Read More
Newcomers High School
High School
Read More