Michal Hanson
South Lake Tahoe,CA
Summary
Motivated professional with a strong work ethic and adaptability. Proven expertise in event planning and budget management, consistently delivering operational excellence in fast-paced environments. Skilled in problem-solving and quickly mastering new skills while working independently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Taproom Manager
South Lake Brewing Company
South Lake Tahoe, CA
09.2024 - Current
- Oversaw daily FOH operations at two taproom locations, ensuring exceptional customer service.
- Created and published weekly FOH schedules for bartenders and hosts.
- Delivered initial and ongoing training to FOH staff on customer service and product knowledge.
- Coordinated inventory management by ordering from internal and external suppliers using EKOS and Square apps.
- Trained staff on draft system adjustments to ensure high beer yields and consistent quality.
- Managed relationships with support vendors to enhance taproom events and guest experiences.
- Implemented public events and expanded private event revenue through effective customer engagement.
- Maintained cleanliness and organization of dining areas, ensuring welcoming environments for guests.
Assistant Taproom Manager
South Lake Brewing Company
South Lake Tahoe, CA
08.2023 - 09.2024
- Managed daily operations of a busy taproom environment.
- Coordinated musician schedules at both venues to optimize performance times.
- Supported Event Manager in planning and executing monthly events at both locations.
- Managed weekly inventory of beer and beverages, placing orders as necessary.
- Implemented sustainable landscaping project leading to environmental benefits and cost reductions.
- Maintained open communication with team via various channels including Slack and email.
- Guaranteed product quality while educating staff on beer offerings and specifications.
- Performed cash management tasks, including till counts and bank deposits.
Front of House Support / Bartender
South Lake Brewing Company
South Lake Tahoe, CA
03.2023 - 08.2023
- Greeted customers to create a welcoming atmosphere.
- Maintained cleanliness of workspace to uphold hygiene standards.
- Ensured accuracy and quality of food orders before delivery to tables.
- Addressed customer requests promptly to enhance dining experience.
- Escalated customer concerns to manager on duty for resolution.
Sustainable Event Planning Guide Consultant
Aramark Destinations
10.2022 - 06.2023
- Researched, developed, and edited a Sustainable Event Planning Guide for Aramark Destinations, serving as a resource for future clients and event organizers to integrate sustainable practices into planning processes.
Whitewater Rafting Guide
All-Outdoors California Whitewater Rafting
Lotus, CA
06.2022 - 10.2022
- Guided groups of guests safely down the river.
- Conducted safety orientations, fitted gear, and provided rafting instruction for all participants.
- Collaborated with team members to adapt swiftly to changing environmental conditions.
- Managed boating equipment, prepared meals, and maintained cleanliness of operational grounds.
Administrative Analyst, Senior
Butte County Department of Development Services
Oroville, CA
07.2021 - 05.2022
- Processed grant reimbursements.
- Supported Butte County’s Planning Division in executing various planning projects.
- Organized special events and procured supplies to enhance employee morale.
- Served as Clerk for County’s Planning Commission, maintaining accurate records and documentation.
Resilience Fellow
CivicSpark AmeriCorps Program
Oroville, CA
09.2020 - 07.2021
- Contributed to the General Plan Update, focusing on environmental justice, fire recovery, and affordable housing.
- Supported the development of three advanced planning initiatives: Butte County’s Climate Action Plan, the Upper Ridge Community Plan, and the SB 2 Grant Funded North Chico Specific Plan.
Assistant Sustainability Coordinator
Associated Students Sustainability
Chico, CA
05.2018 - 05.2020
- Hosted grant workshops to educate participants on funding opportunities and application processes.
- Managed finances for the student sustainability grant program to ensure we are adhering to the budget.
- Tracked individual grant budgets, and organized receipts to ensure individual projects stayed within their financial allowances.
- Performed administrative duties to support the Sustainability Fund Allocation Committee.
- Supervised interns in various programs, providing guidance and oversight.
- Collaborated with a team to plan our annual Campus Sustainability Day event and Earth Month Festival.
- Coordinated logistics and outreach efforts for successful event execution.
Co-Lead Conference Coordinator
This Way to Sustainability Conference
Chico, CA
11.2017 - 04.2019
- Planned and executed largest student-run sustainability conference of its kind in North America.
- Coordinated logistics and schedules for multiple sustainability sessions.
- Managed budgets to optimize financial resources for the event.
- Supervised volunteer teams, ensuring smooth operations during the conference.
- Oversaw registration processes and addressed participant inquiries.
- Booked speakers to deliver impactful presentations on sustainability topics.
Education
BS - Environmental Science: Atmosphere and Climate
California State University, Chico
Chico05.2020
Skills
- Leadership and motivation
- Public speaking
- Quick learner
- Time management
- Verbal and written communication
- Revenue forecasting
- Problem-solving
- Budget management
- Critical thinking
- Organizational skills
- Event planning
- Attention to detail
Certification
- California Food Handlers Card, State Food Safety, 10/01/22
- Alcoholic Beverage Control Server, CA Dept of ABC, 12/01/22
Timeline
Taproom Manager
South Lake Brewing Company
09.2024 - Current
Assistant Taproom Manager
South Lake Brewing Company
08.2023 - 09.2024
Front of House Support / Bartender
South Lake Brewing Company
03.2023 - 08.2023
Sustainable Event Planning Guide Consultant
Aramark Destinations
10.2022 - 06.2023
Whitewater Rafting Guide
All-Outdoors California Whitewater Rafting
06.2022 - 10.2022
Administrative Analyst, Senior
Butte County Department of Development Services
07.2021 - 05.2022
Resilience Fellow
CivicSpark AmeriCorps Program
09.2020 - 07.2021
Assistant Sustainability Coordinator
Associated Students Sustainability
05.2018 - 05.2020
Co-Lead Conference Coordinator
This Way to Sustainability Conference
11.2017 - 04.2019
BS - Environmental Science: Atmosphere and Climate
California State University, Chico
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