Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Michal Ondrejkovic

Michal Ondrejkovic

Miami,FL

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

4
4
years of professional experience

Work History

Server

Novikov Miami
Miami, FL
06.2020 - 07.2024
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

High School Diploma -

Language International Slovakia
Trencin, Slovakia
06-2012

Skills

  • Food inspection
  • Order Management
  • Beverage Preparation
  • Effective customer upselling
  • Guest Engagement
  • Sales expertise
  • High-volume dining
  • Professional Appearance
  • Sales Techniques

Languages

English
Professional
Spanish
Professional
German
Professional
Russian
Professional

References

References available upon request.

Timeline

Server

Novikov Miami
06.2020 - 07.2024

High School Diploma -

Language International Slovakia

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Michal Ondrejkovic