Michalla Edmonds
Carrollton,GA
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment, and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
10
10
years of professional experience
Work History
Real Estate Closing Processor
Tisinger Vance, P.C.
08.2021 - Current
- Maintained a high level of accuracy on closed loans, contributing to a positive reputation for the company within the industry.
- Coordinated daily closing activity to fulfill team responsibility for meeting and exceeding customer closing expectations.
- Maintained up-to-date knowledge of industry regulations, best practices, trends, ensuring ongoing compliance with relevant policies and guidelines in every transaction handled.
- Collaborated effectively with underwriting department to confirm borrower qualifications and address any discrepancies before finalizing documents.
Personal Injury Case Manager
Law Office of John B. Jackson
08.2018 - 08.2021
- Conducted intake interviews with new clients, gathering critical information to build a solid foundation for their case.
- Developed comprehensive demand packages for negotiation purposes that resulted in favorable settlements without the need for litigation.
- Built strong relationships with clients to provide empathetic support during their recovery journey.
- Coordinated efforts with insurance adjusters, contributing to faster settlements for clients.
Food and Beverage Manager
Sunset Hills Country Club
09.2014 - 10.2018
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Organized successful special events that contributed to increased sales figures.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Education
Bachelor of Science - Criminology
University of West Georgia
Carrollton, GA07.2018
Skills
- File Management
- Vendor coordination
- Deadline-driven mindset
- Legal Compliance
- Client Communication
- Customer Service
Timeline
Real Estate Closing Processor
Tisinger Vance, P.C.
08.2021 - Current
Personal Injury Case Manager
Law Office of John B. Jackson
08.2018 - 08.2021
Food and Beverage Manager
Sunset Hills Country Club
09.2014 - 10.2018
Bachelor of Science - Criminology
University of West Georgia