Michalyn Davis
Orlando,FL
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
3
3
years of professional experience
Work History
Sales Representative
Results-CX
05.2022 - Current
- Utilized CRM software to track sales activities, manage leads, and forecast future opportunities.
- Conducted effective sales presentations and product demonstrations to prospective clients, highlighting key features and benefits.
- Assisted in driving sales growth by actively engaging with customers, providing product knowledge, and offering exceptional service.
Customer Support Specialist
Arise
06.2021 - 01.2023
- Processed credit card and electronic check payments utilizing company database and software
- Demonstrated strong communication and persuasive skills to upsell products and services, resulting in a 30% boost in average customer spend.
- Served customer account and technical needs 75+ daily calls, consistently meeting productivity and quality targets.
Program Support Specialist
Loyal Source Government Services
11.2020 - 06.2022
- Booked all travel related business for employees throughout company on a daily basis.
- Organized and directed office work flow, prioritized projects and resolved conflicting deadlines and schedules.
- Conducted phone screens to gather candidate information.
Education
Bachelor of Science -
Keiser University
Fort Lauderdale, FLSkills
- Negotiation
- Account Management
- Salesforce
- Administration
- Google Docs
- CRM
- Adaptability
- Product and Service Knowledge
- Interpersonal Communication Skills
- Customer Retention
Timeline
Sales Representative
Results-CX
05.2022 - Current
Customer Support Specialist
Arise
06.2021 - 01.2023
Program Support Specialist
Loyal Source Government Services
11.2020 - 06.2022
Bachelor of Science -
Keiser University
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