Michayla McCoy
Smyrna,TN
Summary
Certified Nursing Assistant offering five years of experience in healthcare environments. I started as a resident assistant in 2019 and working my way up from there. Great at promoting superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about the medical field, from home health to skilled nursing facilities. Also proficient with years of experience in customer service, handling both customer interactions and team management under a leadership role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Smyrna Care Center
Smyrna, TN
06.2023 - Current
- Monitored food intake and output as directed by nursing staff.
- Answered patient call signals and signal lights to determine patients' needs.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Performed vital sign assessments, such as taking blood pressure and temperature.
CNA Student
Vanderbilt Home Care Services
Nashville, TN
01.2023 - 05.2023
- Studied knowledge, terminology, and history of the medical field as well as the assigned roles and responsibilities as a certified nurses assistant.
- Participated in class and clinical hours to apply my knowledge and understanding of the material.
- Performed basic nursing procedures under the direction of registered nurses.
- Helped feed patients who needed assistance during meal times.
- Followed infection control guidelines established for healthcare workers including hand hygiene practices before and after each contact with a patient.
- Provided physical support to assist patients with bathing, dressing and toileting.
Home Health Aide
Right At Home Health Care
Nashville, TN
04.2022 - 12.2022
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
- Assisted with client personal care needs to foster independence and well-being.
- Maintained clean and well-organized environment for client happiness and safety.
- Documented care provided and submitted notes to supervisor.
Inshop / PIC
Jimmy John's
Manitowoc, WI
12.2016 - 03.2022
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delivered products to customer locations on time.
- Worked with different team members, effectively communicating orders and ensuring excellent customer service.
Education
Bachelor of Science - Nursing
Middle Tennessee State University
Murfreesboro, TN05-2026
Skills
- Compassionate Communication
- Money Handling
- Staff Management
- Direct Patient Care
- Medical Terminology Knowledge
- Customer Service
- Teamwork and Collaboration
Certification
- Certified Nursing Assistant (March 2023 - March 2025)
- CBRF Certified
- First Aid Certified
Timeline
CNA
Smyrna Care Center
06.2023 - Current
CNA Student
Vanderbilt Home Care Services
01.2023 - 05.2023
Home Health Aide
Right At Home Health Care
04.2022 - 12.2022
Inshop / PIC
Jimmy John's
12.2016 - 03.2022
Bachelor of Science - Nursing
Middle Tennessee State University
- Certified Nursing Assistant (March 2023 - March 2025)
- CBRF Certified
- First Aid Certified
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