Micheal Baker
Youngstown
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Adaptable to all environments and tasks !
Currently still employed but seeking new opportunities to learn new skills and experiences with possible room for advancement in the future!
Overview
12
12
years of professional experience
Work History
Store Manager
Spencer's Gifts LLC
Youngstown
10.2013 - Current
- Managed daily store operations and ensured compliance with company policies.
- Supervised team members and provided training on customer service standards.
- Oversaw inventory management and organized stock for optimal presentation.
- Responsible for leading team to positive sales numbers and metrics.
- Reworking store units, climbing ladders to rework walls and displays as well as various other physical tasks.
- Conducted performance evaluations and provided constructive feedback to employees.
- Analyzed sales data to adjust merchandising strategies for improved performance.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Barberton High School
Barberton, OH05-2011
Bachelor of Arts - Video Game Design
Kent State University
Kent, OHSkills
- Inventory management
- Visual merchandising
- Sales analysis
- Staff scheduling
- Customer relationship management
- Employee training
- Team leadership
- Effective communication
- Problem solving
- Time management
- Adaptability
Timeline
Store Manager
Spencer's Gifts LLC
10.2013 - Current
High School Diploma -
Barberton High School
Bachelor of Arts - Video Game Design
Kent State University