Micheal Couture
Norton,MA
Summary
Personable Medical Specialist bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
16
16
years of professional experience
Work History
Medical Assistant
North Cottage Program
Norton, MA
03.2019 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
Residential Roofer
Old School Roofing Company
Boston, MA
04.2009 - 01.2020
- Responded quickly to customer inquiries about product availability or pricing.
- Conducted regular maintenance checks on equipment used in roofing projects.
- Maintained accurate records of all completed jobs for future reference.
- Loaded and unloaded building materials from trucks onto roofs with the help of hoists or ladders.
Education
Lowell High School
Lowell, MA06-1993
Skills
- Medical office administration
- Phlebotomy
- Check-in coordination
- Intake control
- Medical records confidentiality
- Data entry
- Clinical documentation
Timeline
Medical Assistant
North Cottage Program
03.2019 - Current
Residential Roofer
Old School Roofing Company
04.2009 - 01.2020
Lowell High School