Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AccountManager
Michael Gonzales

Michael Gonzales

Santa Nella Village,CA

Summary

Goal-oriented worker with experience in restaurant environments. Works efficiently at simple "get the job done" tasks and removing waste. Open and clear communicator with staff, Team player mentality when working with kitchen staff, servers, hosts and managers. Sociable. Skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables as well.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server Assistant

Hotel Mission De Oro
Santa Nella, CA
02.2022 - 12.2024

Cleaning and Re-Setting tables was the main focus but as the Morning Star Company teach there "Colleges" Self Management Principles. I was expected to be an experienced worker in the field able to know his job and get it accomplished with team effort. Because we all know that Team Work makes the Dream Work! Staying faithful to a schedule, never calling off and always staying on time. And I look forward to keeping up that same efficiency!

  • Trained as Event Bartender
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Cut & Served at Buffet Stations
  • Participated in weekly meetings with management team to discuss operational goals.

Lead Food Service Worker

Popeye's® Louisiana Kitchen
Santa Nella, CA
08.2020 - 09.2021
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.

Banquet Server

San Juan Oaks Golf Course
Hollister, CA
02.2018 - 11.2019
  • Prepared serving and appetizer trays and setting tables in setup for events.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.

Factory Worker

Kelly Services
Hollister, CA
11.2017 - 01.2018
  • Loaded and unloaded items from machines and conveyors.
  • Moved boxes weighing as much as 60 pounds regularly with assistance of hand trucks and pallet jacks.

Dishwasher

Cozy Cup
Hollister, CA
03.2014 - 10.2017
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Prepared simple salads and common entrees.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Sliced meats to prepare for cooking and assembly of menu items.

Stage Setup & Breakdown Crew

Sound with Isaiah Pickett
Hollister, CA

A side job, I have a passion for music learning sound engineering. Getting things setup for live performances. Weekends only, never interferes with schedules

Education

High School Diploma -

San Benito High School
Hollister, CA
06.2012

Skills

  • Team contributions
  • Customer engagement
  • Attention to detail
  • Order delivery practices
  • Beverage preparation
  • Willingness to learn
  • Taking orders
  • Flexible schedule
  • Self Management
  • Table setting
  • Workplace safety
  • Company standards

Accomplishments

  • Promoted to Lead due to Service and Support that achieved A Certificate of Appreciation at Popeye's.

Certification

  • California RBS Alcohol Bartending Certified/ License Type: ABC RBS Alcohol Server

Timeline

Server Assistant

Hotel Mission De Oro
02.2022 - 12.2024

Lead Food Service Worker

Popeye's® Louisiana Kitchen
08.2020 - 09.2021

Banquet Server

San Juan Oaks Golf Course
02.2018 - 11.2019

Factory Worker

Kelly Services
11.2017 - 01.2018

Dishwasher

Cozy Cup
03.2014 - 10.2017

Stage Setup & Breakdown Crew

Sound with Isaiah Pickett

High School Diploma -

San Benito High School
  • California RBS Alcohol Bartending Certified/ License Type: ABC RBS Alcohol Server
Michael Gonzales