Micheal Jones
Kissimmee,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Computer Repair Technician
Ramservers
01.2020 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Refurbished used computers and technological equipment, saving companies money.
- Wrote reports on computer statuses and maintenance jobs.
- Maintained and repaired peripheral equipment such as cellular devices and tablets, recommending upgrades and replacements.
- Oversaw multi-site operating system upgrade projects, maintaining consistent performance across [Number] desktops
Store Manager
7-eleven
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Lead Bartender
Buena Vista Suites
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Closed out cash register and prepared cashier report at close of business.
- Consulted with managers to organize special events and promotions.
- Implemented drink prep procedures, significantly reducing wasted stock.
Education
No Degree - Information Technology
Clark University
07.2024
Information Technology
PC Professor - Boca Raton
Boca Raton, FL11.2021
Skills
- Store Opening and Closing Procedures
- Inventory Management
- Goals and Performance
- Order Management
- Computer Hardware Knowledge
- Component Replacements
Timeline
Computer Repair Technician
Ramservers
01.2020 - Current
Store Manager
7-eleven
Lead Bartender
Buena Vista Suites
No Degree - Information Technology
Clark University
Information Technology
PC Professor - Boca Raton
Similar Profiles
Alexandra Cruz OrtizAlexandra Cruz Ortiz
Human Resource Section Lead at OCPS Food & Nutrition ServicesHuman Resource Section Lead at OCPS Food & Nutrition Services
Jesse MarquezJesse Marquez
Sales Associate at Under ArmourSales Associate at Under Armour
SANDRA DELGADOSANDRA DELGADO
Customer Service Representative at GuidehealthCustomer Service Representative at Guidehealth
Timidigi TaboweiTimidigi Tabowei
Registered Nurse at Solaris HealthCareRegistered Nurse at Solaris HealthCare
Haris AliHaris Ali
Computer Repair Technician/Network Repair Technician at Sage ElectronicsComputer Repair Technician/Network Repair Technician at Sage Electronics