Micheal Montgomery
Riverside
Summary
Results-driven Sales Representative experienced in achieving customer retention goals through effective relationship building and advanced product knowledge. Delivered superior customer support and met production targets by negotiating successful solutions and fostering loyalty. Developed team relationships that supported growth and facilitated training and mentoring of new associates.
Overview
19
19
years of professional experience
Work History
Sales Representative
My Auto Store llc
Camden
04.2025 - 03.2026
- Generated new sales leads through cold calling and networking activities.
- Developed key customer relationships to increase sales.
- Engaged customers to understand their automotive needs and preferences.
- Provided exceptional customer service to foster loyalty and repeat business.
- Collaborated with team members to enhance the sales process.
- Utilized CRM software to track customer interactions and follow-ups.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
Assistant Manager
Mavis Discount Tire
Mount Holly
08.2022 - 08.2023
- Managed daily operations of front office and lobby to ensure a welcoming environment
- Monitored technician performance to ensure service quality.
- Delegating the work to the technicians to optimize the customer experience
- Fostered a positive, productive work environment for team collaboration.
- Assisting customers with automotive products, services, and knowledge
- Duties: Making sales based on the customer's needs. creating and maintaining customer relationships
- Maintaining and auditing cash drawers
Automotive Technician
Meineke
Audobon
12.2018 - 03.2019
- Medium Engine and Transmission Repair, Shop Maintenance
- Performed total brake system, steering component, and suspension component repairs and replacements; conducted oil changes and alignments to ensure vehicle safety and performance.
- Executed axle, battery, tire repairs and replacements; replaced engine and cabin filters to maintain vehicle efficiency and reliability.
- Serpentine belts, tune ups, alternators, computer diagnostics check, electrical diagnostics, HVAC repair and maintenance
- Conducted exhaust repairs and welding to enhance vehicle functionality and compliance with safety standards.
Lead Automotive Technician
Midas
Lumberton
06.2018 - 12.2018
- Performed medium engine and transmission repairs, conducted shop maintenance, executed total brake system repairs and replacements, completed steering and suspension component repairs and replacements, and conducted oil changes and alignments
- Executed axle and battery repairs and replacements, conducted tire repairs, and replaced engine and cabin filters
- Serpentine belts, tune-ups, alternators, computer diagnostics check, electrical diagnostics, HVAC repair and maintenance
- Conducted exhaust repairs, welding, and fabrication
General Service technician/Automotive Technician
Mr Tire
Maple Shade
01.2015 - 05.2018
- Performed light to medium engine and transmission repairs, conducted shop maintenance, executed total brake system repairs and replacements, and completed steering and suspension component repairs and replacements.
- Executed alignments, repaired and replaced axles and batteries, conducted tire repairs and replacements, replaced engine and cabin filters, serpentine belts, and alternators, performed computer and electrical diagnostics, and carried out HVAC repair and maintenance.
Customer Service Representative
Autozone
Browns Mills
02.2011 - 01.2015
- Assisting customers with automotive products, services, and knowledge
- Learning various automotive products to better inform the customer
- Organized store front and products to improve shopping experience
- Maintaining the store front and the organization of various products
- Audited cash drawers daily for accuracy
- Fostered positive and productive work environment for team collaboration
Cook
EBERLE & BCI, LLC
Fort Dix
06.2007 - 11.2010
- Ensured cleanliness and organization of kitchen and dining hall areas to provide a safe dining experience.
- Preparation of foods to be cooked during services
- Coordinated supplies for line cooks to ensure timely meal preparation
- Prepared food items for cooking during service to support efficient operations
- Duties: the cleaning and maintaining of kitchen and dining hall areas
- Cleaned and maintained bathrooms to uphold sanitation standards for facility users.
- Logged and tracked food intake and expiration dates to maintain kitchen organization
Education
High School Diploma -
Burlington county institute of technology
Medford, NJSkills
- Lead generation
- Sales forecasting
- Sales analysis
- Customer relationship management
- CRM software usage
- Prospecting
- Sales strategies
- Negotiation tactics
- Market trends
- Project management
- Time management
- Customer service
- Adaptability
- Effective communication
- Strategic planning
Timeline
Sales Representative
My Auto Store llc
04.2025 - 03.2026
Assistant Manager
Mavis Discount Tire
08.2022 - 08.2023
Automotive Technician
Meineke
12.2018 - 03.2019
Lead Automotive Technician
Midas
06.2018 - 12.2018
General Service technician/Automotive Technician
Mr Tire
01.2015 - 05.2018
Customer Service Representative
Autozone
02.2011 - 01.2015
Cook
EBERLE & BCI, LLC
06.2007 - 11.2010
High School Diploma -
Burlington county institute of technology