MICHEAL OGBEIDE
Allen
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Store Manager
Southwest Farmers Market
Allen
02.2026 - Current
- Managed daily store operations and maintained inventory levels.
- Trained and supervised staff on customer service best practices.
- Developed promotional displays to enhance product visibility.
- Coordinated with suppliers to manage stock replenishment efficiently.
- Implemented store policies to ensure compliance with health standards.
- Resolved customer complaints and provided effective solutions promptly.
- Scheduled employee shifts to optimize coverage during peak hours.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
Casher
Southwest Farmers Market
Dallas
08.2025 - 02.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and recommendations.
- Handled returns and exchanges following store policies.
- Collaborated with team members to restock shelves regularly.
- Ensured cleanliness and organization of checkout area at all times.
- Engaged customers in a friendly manner to enhance shopping experience.
- Monitored inventory levels and reported shortages to management promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Offloading and general stocking of goods
Southwest Farmers Market
Allen
01.2025 - 08.2025
- Responsible for stocking and offloading of merchandise
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Science - Biology Education
College of Education
09.2006 - 09.2009
Ugo Grammar School
Nigeria , EdoOghodua Primary School
Nigeria, EdoSkills
- Inventory management
- Customer service
- Staff training
- Sales strategies
Languages
English
Professional
Timeline
Store Manager
Southwest Farmers Market
02.2026 - Current
Casher
Southwest Farmers Market
08.2025 - 02.2026
Offloading and general stocking of goods
Southwest Farmers Market
01.2025 - 08.2025
Bachelor of Science - Biology Education
College of Education
09.2006 - 09.2009
Ugo Grammar School
Oghodua Primary School