Micheala Aguero
San Angelo,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Caseworker
Indigent Health Care
San Angelo, TX
09.2023 - Current
- Recorded comprehensive case notes and follow up documentation for admitted and transferred clients.
- Developed relationships with local agencies to ensure access to necessary services for clients.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Collected and reviewed supplementary records to better understand patient history.
- Monitored financial benefits received by clients in order to verify accuracy of payments and eligibility requirements.
Nationally Certified Medical Assistant
Shannon Clinic
San Angelo, TX
10.2020 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Certified Medical Assistant
Any Lab Test Now
San Angelo, TX
08.2019 - 03.2020
- Used time management and adaptability skills to prioritize and run multiple tests.
- Prepared specimens and forms for transport to outside laboratories.
- Collected clinical and forensic data, contributing to high-quality knowledge database.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Certified Medical Assistant
Shannon Clinic
San Angelo, TX
01.2017 - 08.2019
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
Behavior Specialist
State Supported Living Center
Carlsbad, TX
01.2013 - 12.2015
- Devised and implemented individualized professional learning resources, systems and coursework to boost teaching aptitudes.
- Utilized consulting skills for implementation and maintenance of intervention plans.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Created and implemented compliant IEPs, progress reports and state-specific special education documentation.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose. Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medication.
Education
Associate of Arts - Psychology
Odessa College
Odessa, TX12.2023
Associate of Arts - Sociology
Odessa College
Odessa, TX12-2023
Associate of Science - Criminology / Criminal Justice
The University of Texas of The Permian Basin
Odessa, TXSkills
- Customer Service
- Patient Flow Management
- Documentation and Recordkeeping
- Medical Terminology Knowledge
- Venipuncture and Phlebotomy
- Regulatory Compliance
- interpersonal skills
- Client Advocacy
- Conflict Resolution
- Performance Tracking
- Patient Needs Assessment
- Relationship Building
- Time management
- Emotional Awareness
- Needs Assessment
References
References available upon request.
Timeline
Caseworker
Indigent Health Care
09.2023 - Current
Nationally Certified Medical Assistant
Shannon Clinic
10.2020 - Current
Certified Medical Assistant
Any Lab Test Now
08.2019 - 03.2020
Certified Medical Assistant
Shannon Clinic
01.2017 - 08.2019
Behavior Specialist
State Supported Living Center
01.2013 - 12.2015
Associate of Arts - Psychology
Odessa College
Associate of Arts - Sociology
Odessa College
Associate of Science - Criminology / Criminal Justice
The University of Texas of The Permian Basin
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