Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Micheala Kirby

Lewisville

Summary

Motivated worker experienced in the restaurant and beauty industry. Proven track record of providing excellent customer service that has resulted in repeat customers and increased revenue for restaurants and spas. Accommodating to high costumer volume while maintaining a positive attitude in fast-paced environments. Skilled in multitasking, problem-solving, and excellent communication.

Overview

7
7
years of professional experience

Work History

Server

Texas Roadhouse
05.2017 - 08.2022
  • Attended company and restaurant trainings and meetings to improve serving skills.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Assisted with training of new staff members.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Utilized teamwork skills to collaborate effectively with co workers during busy periods.
  • Checked in with guests throughout meal catering to additional requests.
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.

Lash Artist

The Lash Lounge
01.2021 - 12.2021
  • Adhered to strict safety standards when performing services such as patch tests or product usage guidelines.
  • Utilized scheduling software to organize work.
  • Managed inventory of supplies.
  • Utilized knowledge of different types of lashes, tools, and techniques in order to deliver optimal results.
  • Built strong relationships with clients by providing personalized services tailored to their needs.
  • Built strong relationships with clients by providing personalized servies tailored to their needs.


Esthetician

The Lash Bar
02.2022 - 07.2022
  • Referred clients to medical personnel for treatment of serious skin problems.
  • Managed inventory effectively by ordering supplies when needed.
  • Provided a variety of skincare services, such as facials, peels, and waxing.
  • Ensured customer satisfication by providing excellent service at all times.
  • Adhered to esthetics policies pertaining to chemical usage and equipment cleaning and maintenance.
  • Used product and skincare knowledge to promote and sell services and retail products.
  • Kept detailed records of client information such as allergies, medical conditions, and skincare history.

Bartender

Chill Bar and Grill
08.2022 - Current
  • Adhered to all company policies and procedures regarding alcohol consumption and serving laws.
  • Utilized strong salesmanship to upsell drinks and food.
  • Conducted bar inventory on regular basis.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Utilized problem solving skills to resolve customer complaints in a courteous manner.
  • Suggested additional items to customers to increase bar sales.
  • Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.

Certified Laser Hair Reduction Technologist

Glow Medspa
02.2024 - 06.2024
  • Provided excellent customer service to ensure client satisfaction throughout the treatment process.
  • Ensured compliance with all applicable laws, regulations, policies and procedures related to laser treatments.
  • Developed comprehensive treatment plans tailored to each individuals unique needs.
  • Monitored changes in clients skin conditions over time as a result of treatment.
  • Kept records of client needs and preferences and services provided.
  • Educated clients about their options for achieving desired aesthetic outcomes through laser technology.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Education

High School Diploma -

John H Guyer High School
Denton, TX
05.2019

Certificate - Esthetics

Aveda Institute
Dallas, TX
06.2020

Certificate - Laser Hair Reduction Technician

National Laser Institute
Dallas, TX
11.2023

Skills

  • Strong Work Ethic
  • Sales Expertise
  • Customer Service
  • Excellent Team Player
  • Problem-Solving
  • Reliable
  • Coachable
  • Communication Skills
  • Strong Multitasking
  • Scheduling
  • Organizational Skills
  • Time Management

Timeline

Certified Laser Hair Reduction Technologist

Glow Medspa
02.2024 - 06.2024

Bartender

Chill Bar and Grill
08.2022 - Current

Esthetician

The Lash Bar
02.2022 - 07.2022

Lash Artist

The Lash Lounge
01.2021 - 12.2021

Server

Texas Roadhouse
05.2017 - 08.2022

High School Diploma -

John H Guyer High School

Certificate - Esthetics

Aveda Institute

Certificate - Laser Hair Reduction Technician

National Laser Institute

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Micheala Kirby