Michel Despau
Pembroke Pines,FL
Summary
Dynamic professional with a proven track record in client service and customer needs assessment, highlighted by a successful tenure at DFA Merchandise. Expert in cold-calling and adaptable strategies, enhancing customer satisfaction and inventory management. Skilled in English, my approach has consistently improved operational efficiency and client engagement. Hardworking employee enthusiastic about learning in your company ,field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
9
9
years of professional experience
Work History
Sales Representative
DFA Merchandise
02.2024 - Current
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Warehouse Inventory Control Manager
El Biky Restaurant
01.2020 - 08.2023
- Evaluated performance of inventory control department staff members against established KPIs and provided constructive feedback for improvement opportunities.
- Optimized warehouse layouts for better space utilization, allowing for more efficient storage of products.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Habana City Tour Owner
Owner
04.2015 - 01.2020
- Tour guide, to different historical and recreational places in the country, using a convertible car that I own.
Education
Bachelor of Transportation Technician - Transportation Management
Jose Ramon Rodriguez
La Habana, Cuba06.1998
Skills
- Client Service
- Customer Needs Assessment
- Cold-calling
- Adaptable and Flexible
- Friendly and Helpful
- Knowledge of English language
Timeline
Sales Representative
DFA Merchandise
02.2024 - Current
Warehouse Inventory Control Manager
El Biky Restaurant
01.2020 - 08.2023
Habana City Tour Owner
Owner
04.2015 - 01.2020
Bachelor of Transportation Technician - Transportation Management
Jose Ramon Rodriguez