Summary
Overview
Work History
Education
Skills
Timeline
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Michela Puleio

Dorchester,MA

Summary

Creative and detail-oriented professional with over five years of success in the restaurant industry, providing outstanding guest service in fast-paced environments. Known for strong organizational skills, polished presentation, and the ability to thrive in high-volume events. Passionate about learning and creating visually beautiful displays that bring joy to guests. I am eager to bring my customer service expertise and efficiency to a floral assistant role.

Overview

5
5
years of professional experience

Work History

Server

Prima Italian Steakhouse
08.2025 - Current
  • Proficient multitasking-providing excellent guest service, food delivery, stocking, assisting team members and deep cleaning projects.
  • Uphold efficient and detail-focused service while working on large private events.
  • Work collaboratively with staff to ensure guests and restaurant standards are met.
  • Assist management team with guest complaints, staff concerns, and duty assignments.

Server/Bartender

Buckley's Great Steaks
09.2020 - 08.2025
  • Excelled in dual server and bartender role, ensuring smooth service in a high-volume environment.
  • Accurately took and delivered food and beverage orders, catering guest satisfaction.
  • Mixed and served high-end cocktails in a high volume restaurant while maintaining quality standards.
  • Resolved guest complaints calmly with a capable manner, ensuring a positive dining experience.
  • Consistently maintained a clean and organized environment, adhering to health and safety regulations.

Barista

Buckley's Bakery and Cafe
12.2021 - 12.2022
  • Managed daily operations by opening and closing the bakery by ensuring cleanliness and organization.
  • Created a wide array of paninis and crafted specialty drinks, including coffees, lattes, cappuccinos, and smoothies.
  • Delivered friendly and attentive service, fostering positive customer relationships and return visits.
  • Processed pastry, and drink orders with high efficiency on a POS system.

Education

Nashua Community College
Nashua
03.2026

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University of New Hampshire
Durham
05.2020

Diploma - undefined

Nashua High School North
Nashua
06.2019

Skills

  • Guest service & Friendly Communication
  • Organization & Workspace Cleanliness
  • Willingness to Learn New Techniques
  • Inventory Awareness
  • Handling Delicate Items with Care
  • Reliability & Punctuality
  • Following Instructions & Design Guidance
  • POS System Proficiency (Toast)

Timeline

Server

Prima Italian Steakhouse
08.2025 - Current

Barista

Buckley's Bakery and Cafe
12.2021 - 12.2022

Server/Bartender

Buckley's Great Steaks
09.2020 - 08.2025

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University of New Hampshire

Diploma - undefined

Nashua High School North

Nashua Community College