Michele Bruner - Travel Manager / Administrative Specialist

Summary

Seasoned administrative professional with 40+ years in the defense contracting industry, including almost three decades as a Travel Manager supporting a multi-million dollar contract. Subject matter expert in Concur, specializing in expense reporting, and approval to ensure timely traveler reimbursement. Experienced in managing airfare, rental car, and miscellaneous travel accounts, while serving as a key liaison between employees, corporate and travel agencies to ensure compliance and seamless coordination. Provides in-processing support and resolves complex issues with accuracy and efficiency. Recognized for optimizing travel processes and delivering reliable, detail-driven support.

Overview

29

years of professional experience

Work History

Travel Manager / Administrative Specialist

Fort Leavenworth, KS

01.1997 - Current

Manage travel operations for a large-scale, multi-million dollar defense contract, ensuring compliance with company and federal travel policies.
Serve as Subject Matter Expert (SME) for Concur, overseeing expense reporting, auditing, and approval processes to ensure timely and accurate reimbursement.
Reconcile and maintain travel accounts, including airfare, rental car, and miscellaneous expenses, ensuring financial accuracy and accountability.
Review and approve employee travel vouchers and authorizations, maintaining adherence to established guidelines and deadlines.
Act as primary liaison between employees, corporate and travel agencies, coordinating travel expense and resolving issues efficiently.
Support employee in-processing by providing guidance on travel systems, policies, and procedures.
Troubleshoot and resolve complex travel and reimbursement issues with a high level of accuracy and responsiveness.
Maintain detailed documentation and records to support audits and financial reporting requirements.
Provide training and ongoing support to employees on travel systems and expense reporting processes.
Designed a site manual on Concur with instruction on its use & the corporate credit card outlining local & corporate travel policies.
Identify opportunities to improve travel, increasing efficiency and reducing processing errors.

Education

High School Diploma - undefined

Leavenworth High School

Leavenworth, KS

College Coursework - undefined

Kansas City Kansas Community College

Kansas City, KS

Skills

Travel Management & Coordination
Concur Travel & Expense System
Travel Expense Approval & Auditing
Federal Travel Compliance
Account Reconciliation

Employee In-Processing Support
Corporate, Employee & Travel Agency Liaison
Problem Resolution
Administrative Support
Microsoft Office (Word, Excel, Outlook)