Michele Bushman
Plover,WI
Summary
30+ years of customer service experience ranging from hospital, retail, schools and recreational settings. Very enthusiastic and a great independent worker with strong customer service skills and a high level to detail. Knowledgeable in providing friendly thorough service to clients, families, and co-workers. Reliable, dedicated and easy to work with. Always willing to go above and beyond.
Overview
23
23
years of professional experience
Work History
Education Assistant/Office Assistant Substitute
Stevens Point School District
12.2017 - Current
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Participated in professional development opportunities and attended in-services and seminars.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored student classroom and outdoors activities to promote student safety.
- Supervised students in common areas such as cafeteria, library and playground.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Office Assistant
Bushman Electric Crane And Sign
09.2015 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Assistant Store Manager
Maurices
05.2006 - 09.2007
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Store Manager
Digicopy
04.2003 - 05.2006
Foundation Assistant
Saint Michael's Hospital
09.2000 - 06.2003
Education
Associate of Science - Computers
MidState Technical College
Stevens Point, WI05.1999
Skills
- Strong written and verbal communications
- Very organized and ability to multitask with great time management
- Flexibility to new tasks/workload and hours
- Strong interpersonal skills will interact positively with all customers and employees
- Leadership ability to manage challenges with work and or clients
- Great attention to detail to ensure tasks are completed thoroughly and correctly
- Exceptional customer service
- Quick learner with positive attitude
- Self-motivated and strong analytical skills
- Knowledgeable with Advanced Microsoft Office including Word, Excel, PowerPoint, Outlook
Timeline
Education Assistant/Office Assistant Substitute
Stevens Point School District
12.2017 - Current
Office Assistant
Bushman Electric Crane And Sign
09.2015 - Current
Assistant Store Manager
Maurices
05.2006 - 09.2007
Assistant Store Manager
Digicopy
04.2003 - 05.2006
Foundation Assistant
Saint Michael's Hospital
09.2000 - 06.2003
Associate of Science - Computers
MidState Technical College
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