Summary
Overview
Work History
Education
Skills
Timeline
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Michele Carey

Ypsilanti,MI

Summary

An individual approaching college graduation with an immense background in hospitality, with more than 5 years of customer service experience. I thrive in situations that foster collaboration and creativity, where I can engage with others and contribute to innovative ideas. I am skilled in creating positive environments for customers, as well as a strong team-dynamic between coworkers. I am very detail-oriented, with ambitious goals, a strong work ethic, and a knack for success.

Overview

3
3
years of professional experience

Work History

Bartender

Oscar's Sports and Grill
Saline, MI
06.2023 - Current
  • Crafted numerous different cocktails on a daily basis.
  • Kept the bar organized and clean during busy hours.
  • I regularly memorized drink recipes.
  • Improvised drink ideas when customers wanted something new, surprising, and different.
  • Managed a cash register, as well as a Michigan Lottery Keno register and machine.
  • Created new recipes for specialty cocktails.
  • Demonstrated excellent customer service skills by keeping customers happy, and responding to requests in a timely manner.

Lead Server

Oscar's Sports and Grill
Saline, MI
03.2022 - Current
  • Assisted and took the lead in the training of new staff members on our restaurant procedures.
  • I warmly greeted the guests and made them feel welcome.
  • I memorized the restaurant's menu to assist customers in decision-making.
  • Maintained a clean and organized environment in the dining room and kitchen areas, following health code regulations.
  • Handled all cash, credit card, and other forms of payment transactions with accuracy and efficiency.
  • Increased revenue with upselling menu items as often as possible.

Education

High School Diploma -

Milan High School
Milan
06-2022

BBA - Marketing

Eastern Michigan University
Ypsilanti, MI

Skills

  • Customer service expertise
  • Strong multitasking ability
  • Outgoing personality
  • Time management and reliability
  • Memorization skills
  • Patience and people skills
  • Hospitality service expertise
  • Teamwork
  • Team training and development
  • Strong communication skills

Timeline

Bartender

Oscar's Sports and Grill
06.2023 - Current

Lead Server

Oscar's Sports and Grill
03.2022 - Current

High School Diploma -

Milan High School

BBA - Marketing

Eastern Michigan University

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Michele Carey