Michele Cleveland
Mount Vision
Summary
Dynamic professional with extensive experience at Springbrook, excelling in scheduling coordination and process improvement. Proven track record in enhancing operational efficiency and fostering team collaboration. Skilled in training development and compliance adherence, successfully implementing strategies that streamlined workflows and elevated service delivery. Committed to achieving organizational goals through effective problem-solving.
Overview
29
29
years of professional experience
Work History
Coordinating Supervisor
Springbrook
Oneonta
03.2018 - Current
- Coordinated team schedules to optimize workflow and resource allocation.
- Facilitated communication between departments to enhance collaboration and efficiency.
- Developed training materials for new staff to ensure consistent onboarding practices.
- Managed inventory levels to maintain necessary supplies for daily operations.
- Implemented process improvements to streamline daily operations and reduce delays.
- Led meetings to address challenges and propose solutions for operational issues.
- Maintained documentation of procedures for compliance and quality assurance purposes.
- Resolved conflicts between employees or departments in a timely manner.
- Ensured compliance with company policies, procedures, and safety regulations.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted in the development of departmental budgets and financial plans.
House Supervisor
Springbrook
Oneonta
09.2011 - 03.2018
- Coordinated scheduled shifts and managed staffing levels for optimal coverage.
- Implemented training programs to enhance staff skills and improve service delivery.
- Communicated effectively with multidisciplinary teams to facilitate patient treatment plans.
- Monitored patient conditions and reported changes to the medical team promptly.
- Enforced safety procedures and regulations to maintain a secure environment.
- Resolved conflicts among staff through mediation and effective communication techniques.
- Evaluated operational processes for efficiency and made recommendations for improvements.
- Called upon staff members to discuss patient care and treatment.
- Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
Shift Coordinator
Springbrook
Milford
02.2010 - 09.2011
- Coordinated daily operations to maintain efficient workflow and staff productivity.
- Trained new team members on procedures and safety protocols effectively.
- Managed inventory levels and ordered supplies as necessary for operations.
- Performed additional duties as assigned by management.
- Provided shift coverage for employees, ensuring adequate staffing levels.
Preschool Lead Teacher
Sissy's Little Lambs
Oneonta
06.2007 - 02.2010
- Developed lesson plans that engage children in creative learning activities.
- Supervised classroom activities and ensured a safe environment for all students.
- Collaborated with parents to discuss children's progress and address concerns.
- Implemented age-appropriate educational materials to enhance learning experiences.
- Trained and mentored new staff on classroom management techniques.
- Organized daily schedules to balance playtime and structured learning effectively.
Preschool Lead Teacher
Main Street Children Center
Oneonta
09.1996 - 06.2007
- Developed lesson plans that engage children in creative learning activities.
- Supervised classroom activities and ensured a safe environment for all students.
- Collaborated with parents to discuss children's progress and address concerns.
- Implemented age-appropriate educational materials to enhance learning experiences.
- Trained and mentored new staff on classroom management techniques.
- Organized daily schedules to balance playtime and structured learning effectively.
- Assessed children's developmental milestones through observation and documentation.
- Collaborated with teachers to plan weekly lessons that incorporated various learning styles into each activity.
Education
Associates of Early Childhood And Development - Early Childhood Care And Education
State University of New York
Oneonta, NY05-1997
Skills
- Scheduling coordination
- Inventory management
- Process improvement
- Compliance adherence
- Training development
- Team collaboration
- Budget planning
- Operational efficiency
- Problem solving
Timeline
Coordinating Supervisor
Springbrook
03.2018 - Current
House Supervisor
Springbrook
09.2011 - 03.2018
Shift Coordinator
Springbrook
02.2010 - 09.2011
Preschool Lead Teacher
Sissy's Little Lambs
06.2007 - 02.2010
Preschool Lead Teacher
Main Street Children Center
09.1996 - 06.2007
Associates of Early Childhood And Development - Early Childhood Care And Education
State University of New York