Michele Cota
Bloomington,CA
Summary
Self-motivated to work independently and unsupervised, equally effective as a team player. Highly adaptive and flexible, efficiently and competently work with diverse patient populations. Works well under pressure and maintains professionalism at all times. Quick learner, able to retain and apply new trainings. Skilled problem-solver. Strong organizationally and prioritizing skills. Pays close attention to detail. Great work ethic; dependable, responsible and reliable. Bilingual: English/Spanish
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care coordinator
Arrowhead Regional Medical Center/Mckee clinic
Colton, CA
01.2024 - 01.2025
- Assisted patients with appointment scheduling and follow-up communications.
- Coordinated patient referrals to specialists for comprehensive care management.
- Supported healthcare teams by maintaining accurate patient records and documentation.
- Learned medical software systems for managing patient information and workflow efficiency.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Medical assistant
Cell staff Agency
Colton, CA
01.2021 - 01.2022
- Assisted in patient intake procedures and documentation for efficient workflow.
- Supported healthcare providers by preparing examination rooms and sterilizing instruments.
- Managed appointment scheduling to optimize patient flow and reduce wait times.
- Recorded patient vital signs accurately to ensure proper medical assessments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical assistant
California medical clinic
Fontana, CA
01.2020 - 01.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Vaccinations
- Vital signs
- Assist doctors during medical procedures
Customer Service/ Cashier
Bakers
Bloomington, CA
01.2014 - 01.2015
- Assisted customers with inquiries and provided product information to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained clean and organized checkout area to promote a welcoming environment for customers.
- Handled cash, credit, and refunds while adhering to established financial policies and procedures.
Education
Clinical Medical Assistant - undefined
U.S. Colleges of Health & Human Services
Montclair, CA01.2020
High School Diploma Honors Graduate - undefined
Options for Youth
Fontana, CA01.2014
Skills
- Medical Terminology
- Basic Phlebotomy
- Insurance Verification
- Room/Tray Set-up
- Epic/EMR
- Appointment Scheduling
- Injections/EKG’s
- Specimen Handling
- Charting & Filing
- Human Anatomy
- Patient Preparation
- 3yrs Epic emr system
Certification
BLS/CPR/AED Certified Current
Languages
English
Full Professional
Timeline
Care coordinator
Arrowhead Regional Medical Center/Mckee clinic
01.2024 - 01.2025
Medical assistant
Cell staff Agency
01.2021 - 01.2022
Medical assistant
California medical clinic
01.2020 - 01.2021
Customer Service/ Cashier
Bakers
01.2014 - 01.2015
Clinical Medical Assistant - undefined
U.S. Colleges of Health & Human Services
High School Diploma Honors Graduate - undefined
Options for Youth