Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Dix

Grand Blanc

Summary

Dynamic professional with extensive experience in practice management and medical billing. Recognized for strong problem-solving skills, attention to detail, and the capacity to lead teams toward compliance and operational efficiency, ultimately improving patient care and satisfaction.

Overview

37
37
years of professional experience

Work History

Practice Manager

DMC-Tenet Physician Recources
Milford
12.2016 - Current
  • Managed daily operations of physician practices, ensuring compliance with healthcare regulations.
  • Coordinated staff schedules to optimize coverage and enhance efficiency.
  • Oversaw patient flow and appointment scheduling across multiple clinics.
  • Implemented office procedures that improved workflow and team communication.
  • Resolved escalated customer service issues professionally and promptly.
  • Managed vendor relationships for necessary supplies and services.
  • Conducted regular meetings to address operational challenges and improve interdepartmental communication.
  • Recruited, hired, and trained new medical and facility staff to maintain high standards.

Lead Medical Biller

Milford Family Practice
Milford
10.1988 - 12.2016
  • Oversaw billing processes for diverse medical services in family practice.
  • Managed and trained team of medical billing specialists to enhance performance.
  • Ensured consistent compliance with healthcare regulations and billing guidelines.
  • Reviewed patient accounts to resolve discrepancies and improve accuracy.
  • Analyzed billing trends to identify process improvement areas.
  • Prepared and submitted appeals to insurance companies as necessary.
  • Trained staff on coding techniques and billing protocols to ensure operational efficiency.
  • Monitored accounts receivable aging reports and made timely adjustments.

Education

High School Diploma -

Lakeland High School
White Lake
06-1984

Skills

  • Practice management
  • Medical billing
  • Healthcare compliance
  • Staff scheduling
  • Patient flow optimization
  • Revenue cycle management

Timeline

Practice Manager

DMC-Tenet Physician Recources
12.2016 - Current

Lead Medical Biller

Milford Family Practice
10.1988 - 12.2016

High School Diploma -

Lakeland High School