Michele Dixon
AICA Orthopedics
Decatur,GA
Work Preference
Job Search Status:
Networking only
Desired Job Title
Clinical Medical AssistantLead Medical AssistantPersonal Care AssistantFront Desk Medical Assistant
Location Preference
On-SiteRemote
Location:
Decatur, GA
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week
1
Certification
11
years of professional experience
Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Work History
Clinical Medical Assistant
1 Month- Conduct thorough patient intake assessments, verifying and documenting comprehensive medical histories.
- Maintain cleanliness and organization of examination rooms to support efficient patient care.
- Assist physicians in examinations and procedures, prioritizing patient comfort and quality of care.
- Implement and maintain electronic health record systems to optimize organization and accessibility of medical records.
- Execute administration of injections and preparation of medications according to provider orders.
- Manage medication inventory and comply with pharmacy procedures.
- Educate patients on treatment plans and post visit instructions.
- Perform X-ray and fit patients for DME and provide usage instructions.
Lead Medical Assistant
7 Years 9 Months- Administered venipunctures and injections, alongside ancillary tests such as urinalysis, to facilitate effective medical assessments.
- Implemented rigorous sanitation protocols to maintain cleanliness and operational readiness of facilities and exam rooms.
- Enhanced operational efficiency by assisting front office medical assistants with phone management, appointment scheduling, referral processing, and patient information documentation.
- Assisted in verifying insurance eligibility and gathering copays. Supported patients by confirming insurance coverage and collecting copays. Facilitated the insurance eligibility check process and copay collection.
- Facilitated timely prior authorization processes to ensure patient access to necessary medications and treatments.
- Maintained accurate and timely updates of patient chart information to ensure comprehensive tracking of vital signs.
- Coordinated supply orders and inventory management to support laboratory functions.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Personal Care Assistant
3 Years 10 Months- Adhered to MedSide Healthcare policies and State Practice Act.
- Provided personal care assistant services, including bathing, dressing, hygiene, toileting, feeding, transferring, ambulating, and range of motion exercises to enhance patient comfort and well-being.
- Checked patients’ vital signs (temperature, pulse rate, respiration rate, and blood pressure).
- Monitored and communicated changes in patients' physical and psychological conditions to licensed nurse to ensure timely interventions and support.
- Identified and reported safety hazards and unusual incidents involving patients, visitors, or self to Supervising Nurse and office personnel to promote a safe environment.
- Assisted supervisors by completing various assigned tasks to support daily operations.
Front Desk Medical Assistant
3 Years 1 Month- Greeted patients and visitors in a prompt, courteous and friendly manner.
- Kept patients appointments on schedule by notifying provider of patients’ arrival.
- Kept patients' appointments on schedule by notifying provider of patients’ arrival.
- Reviewed service delivery compared to schedule and reminded provider of service delays.
- Collected co-pays, deductibles and other out-of-pocket amounts at the time of visit and issue receipts, as appropriate.
- Collected co-pays, deductibles and other out-of-pocket amounts at the time of visit and issued receipts, as appropriate.
- Verified insurance eligibility and benefits and coordinated insurance authorizations.
- Organized and scanned paperwork into digital files for easy retrieval.
- Scanned and filed various paperwork and reports.
Education
Medical Billing & Coding - Online course
Patient Care Technician - Certificate
Medical Assisting - AA.
Skills
Injection administration
Phlebotomy
Specimen collection / processing
Blood pressure monitoring
Immunization administration
Clinical documentation
Electronic health records
HIPAA compliance
Insurance verification
Medical terminology
Venipuncture
Patient scheduling
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- BLS Certification 7/2026
- Certified Patient Care Technician/Assistant
- CCMA Certification
Additional Information
EMR Systems
- Office Ally
- Greenway/Primesuite
- Intergy
- Athena Health
Timeline
Clinical Medical Assistant
AICA Orthopedics
07.2026 - CurrentRead More
Lead Medical Assistant
Northwest Nephrology Clinic
10.2018 - 07.2026Read More
Personal Care Assistant
MedSide Healthcare
03.2015 - 01.2019Read More
Front Desk Medical Assistant
Women’s Healthcare Network
03.2015 - 04.2018Read More
Brown Mackie College
Medical Assisting from AA.
Read More
Penn Foster
Medical Billing & Coding from Online course
Read More
Woodruff Medical Training And Testing
Patient Care Technician from Certificate
Read More