MICHELE DORCE
Altamonte Springs,FL
Summary
Dynamic and results-oriented medical professional recognized for driving efficiency across organizational functions. Service-driven with extensive expertise in customer service and team communication, adept at managing multiple tasks while maintaining focus to ensure detailed accuracy and optimal productivity. Meticulous in verifying insurance benefits and coordinating financial plans for patients, consistently taking on additional responsibilities with poise and grace as an established Financial Coordinator. Committed to enhancing patient experiences through effective collaboration and streamlined processes.
Overview
11
11
years of professional experience
Work History
FINANCIAL COORDINATOR
ADVENTHEALTH HOSPITAL
01.2017 - Current
- Prepares, processes, and assists patients in applying for financial assistance. At the same time, the hospital focuses on inpatients who are self-paying to help with their hospital bills
- Also assists patients in applying for any government programs for which they qualify. Mostly focus on patients who come through the emergency rooms.
- Coordinated financial reporting processes, ensuring accuracy and compliance with hospital policies.
MEDICAL BILLING AND COLLECTIONS SPECIALIST
CLINICAL PATHOLOGY LABORATORIES SOUTHEAST, INC
01.2015 - 01.2017
- Prepare and submit clean claims to various insurance companies either electronically or by paper, following the appropriate billing guidelines for each year, including Medicaid and miscellaneous insurance/re-process denied claims, and appeal underpaid claims
- Managed high-volume accounts receivable, maintaining accuracy in billing and collections processes.
- Enhanced revenue by streamlining medical billing processes and improving accuracy in claims submissions.
Education
Associate of Science Degree - Allied Health in Medical Office Administration with a track in Insurance of Billing, and Coding
City College
07-2013
Associate of Arts Degree - undefined
Valencia College
08-2001
Skills
- HIPAA compliance
- Professionalism and ethics
- Medical terminology
- Healthcare industry
- Customer service
- Medical billing
- Time management
- Patient documentation
- Claims processing
Timeline
FINANCIAL COORDINATOR
ADVENTHEALTH HOSPITAL
01.2017 - Current
MEDICAL BILLING AND COLLECTIONS SPECIALIST
CLINICAL PATHOLOGY LABORATORIES SOUTHEAST, INC
01.2015 - 01.2017
Associate of Arts Degree - undefined
Valencia College
Associate of Science Degree - Allied Health in Medical Office Administration with a track in Insurance of Billing, and Coding
City College