Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Edlin

Pueblo,Colorado

Summary

Adept at fostering positive customer interactions, demonstrated during tenure at MTK Tax Pros, and skilled in music education at St. John Neumann Academy, where I enhanced student understanding of music theory and performance. Leveraging strong communication abilities and a compassionate approach to teaching and client service, I excel in environments requiring patience and a detail-oriented mindset.

Overview

24
24
years of professional experience

Work History

Receptionist Administrator

MTK Tax Pros...Mesa Tax Pros
01.2020 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.

Music Teacher

St. John Neumann Academy
08.2000 - 05.2007
  • Advised parents of student progress by communicating student's achievements and developing methods for improvement.
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Mentored struggling students with individualized approach to enhance learning.
  • Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.

Education

B.S. - Child Developement And Family Studies

Texas Tech University
Lubbock, TX
05.1980

Skills

    Care for mother for 7 years

    Interaction with Elderly for the tax season

    Care for elderly parents during sickness

Timeline

Receptionist Administrator

MTK Tax Pros...Mesa Tax Pros
01.2020 - Current

Music Teacher

St. John Neumann Academy
08.2000 - 05.2007

B.S. - Child Developement And Family Studies

Texas Tech University

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Michele Edlin