Michele Faria
Plainfield,NJ
Summary
Proactive and detail-oriented professional with proven experience in office administration and customer service, notably at Milu Service. Excelled in managing confidential data, streamlining appointment scheduling, and enhancing client relations. Demonstrates exceptional organizational skills and a keen understanding of complex problem-solving, ensuring efficiency and confidentiality in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Secretary
Milu Service
05.2022 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Receptionist
Luminous Beauty Salon
07.2020 - 10.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
Education
Marketing - Marketing
Estácio De Sá
Brazil06.2011
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Sales Support
- Schedule Management
- Complex Problem-Solving
- Multi-Line Phone Systems
- Supply Restocking
- File systems management
- Report Writing
- Supply Ordering
- Payroll Administration
- Mail distribution
- Presentation Creation
- Meeting Support
- Meeting Coordination
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Professional Working
Timeline
Secretary
Milu Service
05.2022 - Current
Receptionist
Luminous Beauty Salon
07.2020 - 10.2022
Marketing - Marketing
Estácio De Sá
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