Michele Gunn
Gainesville,TX
Summary
Results-driven District Manager specializing in quality control, inventory management, and performance evaluations. Strong ability to mentor staff and enhance customer relationship management, driving operational efficiency and team productivity.
Overview
17
17
years of professional experience
Work History
District Manager
BW Gas & Convenience DBA Allsups
Fort Worth, Texas
12.2016 - Current
- Implemented quality control measures to uphold company standards.
- Managed daily operations across multiple gas stations to ensure efficiency.
- Coordinated inventory management and supply chain logistics for fuel distribution.
- Trained and mentored staff on safety protocols and customer service standards.
- Conducted performance evaluations to identify areas for improvement among team members.
- Liaised with corporate office to align local operations with company policies and goals.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Cultivated positive rapport with associates and team leadership.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
District Manager
US Standard Gold
Maryville, Tennessee
07.2009 - 10.2016
- Evaluated gold quality using specialized testing equipment and techniques.
- Negotiated purchase agreements with suppliers to secure competitive pricing.
- Maintained accurate inventory records of gold purchases and sales transactions.
- Educated customers on gold valuation and market trends during consultations.
- Coordinated logistics for the safe transport of purchased gold items.
- Conducted market research to identify emerging trends in the gold industry.
- Developed and maintained relationships with customers to ensure repeat business.
- Assessed gold jewelry for quality, authenticity, and value.
- Created promotional materials such as flyers or brochures advertising upcoming sales events.
- Ensured compliance with applicable laws regarding sale of precious metals.
- Set up attractive displays throughout the store showcasing featured items for sale.
- Traveled to various locations to procure materials and products from vendors.
- Negotiated purchase prices with suppliers to optimize profitability.
Education
Bachelor of Science - Project Management
Pellissippi State Community College
Knoxville, TN07-2006
Skills
- Quality control
- Inventory management
- Performance evaluations
- Supply chain logistics
- Financial analysis
- Customer relationship management
- Training and coaching
- Effective communication
- Problem solving
Timeline
District Manager
BW Gas & Convenience DBA Allsups
12.2016 - Current
District Manager
US Standard Gold
07.2009 - 10.2016
Bachelor of Science - Project Management
Pellissippi State Community College