Michele Hahn
Summary
I am an enthusiastic positive person that will bring excellent work habits and sound judgement to my new role. I look forward to providing accurate and timely work with minimal supervision while building on the successes of your company. I am a person that enjoys finding answers, maximizing efficiency and is results oriented.
Below will outline my professional background while exhibiting timeline gaps due to raising three children, caring for elderly parents, coaching countless sports, acting in our PTA as a committee chairperson, leading a girl scout troop, volunteering in school and church classrooms and heading many fund-raising campaigns. These experiences have equipped me with valuable skills. I am extremely well versed in multitasking, prioritizing and meeting deadlines.
Overview
31
31
years of professional experience
Work History
BUSINESS OFFICE MANAGER
Affordable Tree Services Of Ohio
10.2019 - 07.2021
- Improved labor costs by implementing an online payroll system - saving tens-of thousand of labor dollars annually.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Human resource functions; employee recruitment, onboarding, filing of W-2 tax forms.
- Accounts payable/Collections
- Compliance and employee training to lower company's worker compensation rates.
- Web design and advertising for company.
ACCOUNTS PAYABLE SPECIALIST
Lawrence Community Management Group
08.2016 - 04.2020
- Streamlined accounts payable processes by implementing efficient invoicing and payment tracking systems.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Improved cash flow management by negotiating favorable payment terms with suppliers.
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
- Recorded annual HOA meeting minutes.
- Created annual budgets for 130 plus communities.
- Vendor payments
- Monthly financial statements created for 130 plus communities.
FINANCE/SALES
Plantrex Flower Shop
05.2011 - 05.2014
- Reconciliation of charge statements and bank accounts.
- Coded expenses for tax purposes
- Enhanced client retention through consistent communication, relationship building, and tailored financial advice.
- Provided customers service, fielded inquiries and completed orders
- Identified new market opportunities by conducting thorough research on industry trends and competitor analysis.
- Achieved sales targets consistently through strong product knowledge and persuasive presentation skills.
DIRECTOR OF SALES AND MARKETING
Davidson Hospitality Group
01.1997 - 10.1998
- Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
- Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
- Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
- Managed a high-performing sales team, providing regular coaching and training to enhance their skills and performance.
- Collaborated with cross-functional departments to optimize product offerings and pricing strategies, increasing overall profitability.
FRONT OFFICE MANAGER
Snavely Management Services
09.1990 - 12.1996
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
- Implemented staff training programs, improving employee performance and team cohesion.
- Scheduling
- Forecasting
Education
Bachelor of Science - Business/Hospitality Management
University of South Carolina
Columbia, SC05.1989
Skills
- Analytical Problem Solver
- Strategic Thinker
- Interpersonal Skills
- Strong Communicator
- Microsoft Office Package
- QuickBooks
- Human Resources
- Payroll
- Budgeting
- Forecasting
- Inside and Outside Sales
- Financial Functions
Additional Information
Part-time employment maintained from 2003-2011 with Giant Eagle grocery, Bed Bath and Beyond and Stein Mart.
Timeline
BUSINESS OFFICE MANAGER
Affordable Tree Services Of Ohio
10.2019 - 07.2021
ACCOUNTS PAYABLE SPECIALIST
Lawrence Community Management Group
08.2016 - 04.2020
FINANCE/SALES
Plantrex Flower Shop
05.2011 - 05.2014
DIRECTOR OF SALES AND MARKETING
Davidson Hospitality Group
01.1997 - 10.1998
FRONT OFFICE MANAGER
Snavely Management Services
09.1990 - 12.1996
Bachelor of Science - Business/Hospitality Management
University of South Carolina
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